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I bought Office 365 personal yesterday, not realizing all I
Hello: I bought Office 365 personal yesterday, not realizing all I had to do was renew my license. Whenever I try to open a Word document created with the previous version, i get an "unlicensed" error… read more
Cody
Cody
Computer Science
2,566 satisfied customers
May 5, 2018, I graduated from Belmont University, Nashville,
May 5, 2018, I graduated from Belmont University, Nashville, Tennessee. I received an email this morning stating my subscription/access is no longer available. How do I renew my subscription to Micros… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
Microsoft office 10 expires in 29 days and I don't know what
Microsoft office 10 expires in 29 days and I don't know what happened to my product key. I don't want to lose the info that I have stored there. Please help. … read more
arsufi2002
arsufi2002
Bachelor's Degree
1,274 satisfied customers
I had security with you and i tried to renew it a couple of
I had security with you and i tried to renew it a couple of days ago but didnt have internet on my computer and the lady i was speaking to couldnt understand me and now i cant access micro soft on my … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,691 satisfied customers
Just updated subscription to Microsoft Office, still cannot
Just updated subscription to Microsoft Office, still cannot get it to work, now on a onthly renewal … read more
bbao
bbao
IT Consultant
2,242 satisfied customers
I have Office Personal installed on my laptop computer and
I have Office Personal installed on my laptop computer and have been using it for years with no issues. Now, whenever I try and open any programs or files (Outlook, Excel, Word) I just get the spinnin… read more
Cris
Cris
3,448 satisfied customers
I received a message from Microsoft about my office
I received a message from Microsoft about my office 365,which I didn't understand. can you help me. I have called the ph # given me but get a busy signal. … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
2,956 satisfied customers
I renewed my subscription office home 365 but I am still
I renewed my subscription office home 365 but I am still blocked … read more
Cody
Cody
Computer Science
2,566 satisfied customers
I wish to buy the Microsoft 365. One time payment for ever
One time payment for ever word, excel, powrpoint I had purchased it rfor one year but subscription expired … read more
Mr.Med
Mr.Med
1,336 satisfied customers
I downloaded Microsoft office 365 today, it appears in my
I downloaded Microsoft office 365 today, it appears in my apps, but no where else. I need to use it. I did renew it … read more
Cody
Cody
Computer Science
2,566 satisfied customers
Sometime ago, I leased Microsoft Office for MAC and agreed
Hi Sometime ago, I leased Microsoft Office for MAC and agreed to pay monthly. This evening, I am trying to create a document, but WORD is not letting me urging to renew my microsoft account??? … read more
Robert M.
Robert M.
Bachelor's Degree
3,570 satisfied customers
Have a Office 365 subscription that I thought ran for a
Have a Office 365 subscription that I thought ran for a couple more months. I tried to create a spreadsheet on my laptop and got a notice my subscription has expired. How do I check and if necessary r… read more
Cody
Cody
Computer Science
2,566 satisfied customers
I'm trying to renew my expired Micro soft office account but
I'm trying to renew my expired Micro soft office account but I can't seem to do it. … read more
technicalcat
technicalcat
Computer Science
1,625 satisfied customers
I am with my daughter Hanlon and we have just renewed her
Hi yes- I am with my daughter ***** *****lon and we have just renewed her expired Office 365 Personal-paid $99 -it says we have to REsynch -no joy- try to open Office Word and still says Unlicensed - … read more
bbao
bbao
IT Consultant
2,242 satisfied customers
I renewed my service a few weeks ago, but not it is telling
i renewed my service a few weeks ago , but not it is telling me to reactivate … read more
Cody
Cody
Computer Science
2,566 satisfied customers
I have had a subscription (or I thought I purchased to
I have had a subscription (or I thought I purchased to Microsoft home. It has expired and I am trying to renew. I have been working on this for 18-20 hours. Microsoft is asking me what my past passwor… read more
Cody
Cody
Computer Science
2,566 satisfied customers
Fasano) I lost my chat page in reference to documents and
Brian Fasano) I lost my chat page in reference to documents and needing to purchase Word. I was directed to a site where I need to pay a monthly fee (which I can not afford. Again, if I need Word, whe… read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,411 satisfied customers
Ive got an Excel 2010 spreadsheet where Im tracking our em
I've got an Excel 2010 spreadsheet where I'm tracking our employees' safety cards and requirements expiration dates...so I have a couple dozen columns -first column is the employee first name; second … read more
The-PC-Guy
The-PC-Guy
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Bachelor's Degree
653 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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