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Microsoft "took over" my computer yesterday to install
Microsoft "took over" my computer yesterday to install updates. I had a spreadsheet open [a very important one] and made a copy of it as I always do when i get 2 versions of the same spreadsheet and s… read more
bbao
bbao
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I inadvertently clicked on don't save on a document that I
I inadvertently clicked on don't save on a document that I had been working on. How do I retrieve it? … read more
bbao
bbao
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I just typed a word document and now it's gone. I had hit
I just typed a word document and now it's gone. I had hit the save … read more
Jess M.
Jess M.
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I am unable to find or recover my document "Prezes Message
I am unable to find or recover my document "Prezes Message July 2018 "when opened Microsoft Word it said it "could not verify my identity "and the document quickly disappeared. I updated my pass word … read more
bbao
bbao
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I'm paying for Microsoft Word, but when I finish with a
I'm paying for Microsoft Word, but when I finish with a document, I cannot send it. … read more
George Sibiya
George Sibiya
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I am a subscriber to 365, I believe I renewed last year
I am a subscriber to 365, I believe I renewed last year around October, I now have no Microsoft on my laptop it is though it has been cancelled. … read more
Cody
Cody
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I am using Microsoft Office For Mac on my MacBook Pro
I am using Microsoft Office For Mac on my MacBook Pro (MacBook Pro Retina, 15-inch, Mid 2014). Primarly Excel and Word. I recently (maybe 8 - 12 weeks ago) updated my Operating System (OS) to macOS High Sierra 10.13.3. For a while now, maybe 2 weeks, I have been unable to retrieve my documents in these appications. I try to open either WOrd or Excel and get a dialog box informing me that "Microsoft Excel (or Word) has encountered a problem and needs to close." The Error Report displays as follows, "Microsoft Error Reporting log version: 2.0Error Signature: Exception: EXC_ARITHMETIC Date/Time: 2018-03-02 21:07:00 +0000 Application Name: Microsoft Excel Application Bundle ID: com.microsoft.Excel Application Signature: XCEL Application Version: 14.7.3.170325 Crashed Module Name: Microsoft Excel Crashed Module Version: 14.7.3.170325 Crashed Module Offset: 0x00122309 Blame Module Name: Microsoft Excel Blame Module Version: 14.7.3.170325 Blame Module Offset: 0x00122309 Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 Crashed thread: 0 … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have Microsoft Word 8.1. When I pushed the recovery
Hello, I'm Jerry Accettura. I have Microsoft Word 8.1. When I pushed the recovery option, It, along with Power Point, Office, are gone. I use Worpad for now. I need to retrieve my files. Thank you. … read more
Elgin Vega
Elgin Vega
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Science Bachellor
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I need to change the name of a reviewer in tracked changes.
Hi, I need to change the name of a reviewer in tracked changes. Can I change the name on a review already completed? … read more
caraleneK
caraleneK
Service Manager
1,886 satisfied customers
I just finished uploading the latest Microsoft Office
I just finished uploading the latest Microsoft Office updates for Windows 10 and when I went to sign in to my laptop after the last restart, I cannot sign in to my computer. The message I get is "The … read more
bbao
bbao
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74 satisfied customers
I lost a Microsoft Word document that I had not saved. How
I lost a Microsoft Word document that I had not saved … read more
bbao
bbao
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I cannot access my MicroSoft Office to retrieve documents on
I cannot access my MicroSoft Office to retrieve documents on my MacBook Air. Need to find and add to and print my husband's CV done last in 2013 … read more
bbao
bbao
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I am using Toshiba laptop and all of a sudden, I have been
I am using Toshiba laptop and all of a sudden, I have been asked that mocrosoft word is unregistered thus had to uninstall. since then I paid for subscription of Microsoft office 365 but not downloadi… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
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I have an excel spreadsheet, 6 - 7 columns of data. I copied
I have an excel spreadsheet, 6 - 7 columns of data. I copied the contents of column B and printed them off. someway somehow, when I opened the doc the next day, I only have columb B and lost everythin… read more
Jay D
Jay D
Bachelor of Science
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I forgot my password and the automated stuff doesn't work, I
I forgot my password ***** the automated stuff doesn't work … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I am looking for someone to create a Word document for me. I
I am looking for someone to create a Word document for me. I am not having much luck doing it myself. I have converted a pdf to word and I need it to be editable with check boxes and I also need to al… read more
Martin
Martin
Network Engineering Diploma
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I have lost the Microsoft Office contents in my documents (saved)
I have lost the Microsoft Office contents in my documents (saved) and on my desktop. The Microsoft Office box is empty. I previously had Excel, Word and Power Point. All now gone. The Office apps is s… read more
Viet - Computer Tech
Viet - Computer Tech
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Bachelor's Degree
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I use an Apple Macbook Pro with Microsoft Office for Mac and
I use an Apple Macbook Pro with Microsoft Office for Mac and use Entourage as my mail - I am experiencing problems getting into my emails as when Entourage is started it just shows a box that states '… read more
Richard
Richard
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IT Manager, Consultant
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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