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A message wanted me to reser my microsoft password and had…

A message wanted me...

A message wanted me to reser my microsoft password ***** had me get a code which i did but couldnt get back to the original script to enter the code

Technician's Assistant: What application are you using?

Microsoft windows 10

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

No but I'm a novice

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Answered in 3 minutes by:
3/8/2018
Moses C
Category: Microsoft Office
Satisfied Customers: 951
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer preminum/paid service, thank you for utilizing our service.
I am sorry to hear that you are facing problem with your computing device.
I will be the expert in assisting with the issue you are having.

Moses C
Category: Microsoft Office
Satisfied Customers: 951
Experience: Resolution Specialist at Wipro Bpo Services
Verified
Moses C and 87 other Microsoft Office Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
Where are you?
Customer reply replied 4 months ago
I'm trying to fulfill microsoft request to reset my password
Ask Your Own Microsoft Office Question

To get started with our SECURE REMOTE ASSISTANCE session, please click on the link above:

On the page that opens up, click "I Agree."

Download the remote file when prompted, and then OPEN/RUN the "Elsinore Screen Connect" file downloaded (at the very bottom of your browser window, usually in the lower left corner.)

I'll then be connected.

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Moses C
Moses C
Moses C
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Satisfied Customers: 951
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Experience: Resolution Specialist at Wipro Bpo Services

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