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I have an Apple Mac Book Pro Wirth Microsoft word added. How…

Customer Question
I have an Apple...

I have an Apple Mac Book Pro Wirth Microsoft word added. How do I delete word documents previously created? Thank you.

Technician's Assistant: What Operating System (OS) are you running on your MacBook Pro?

High Sierra Version 10.13.3

Technician's Assistant: Did the application come with an uninstaller, either on the installation disc or in the application's folder on your Mac?

I do not remember and do not know where to look for it.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Yes. I figured this out once but do not remember how I did it./ I do recall I had to get out of Word, but I did not uninstall the program.

Submitted: 5 months ago.Category: Microsoft Office
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Answered in 2 minutes by:
3/7/2018
Microsoft Office Technician: John Lohr, Computer Hardware Engineer replied 5 months ago
John Lohr
John Lohr, Computer Hardware Engineer
Category: Microsoft Office
Satisfied Customers: 767
Verified

Hello and thank you for choosing JustAnswer. My name is ***** ***** I will be happy to help you.

Are you wanting to uninstall Microsoft Word or are you looking to only remove documents that you no longer need?

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Customer reply replied 5 months ago
I want to remove documents that I no longer need.
Customer reply replied 5 months ago
What do I do next?
Microsoft Office Technician: John Lohr, Computer Hardware Engineer replied 5 months ago

Do you know where you are saving those documents?

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Customer reply replied 5 months ago
Word saves them in “recent documents
Customer reply replied 5 months ago
word saves them automatically in the "recent documents" on the home page
Microsoft Office Technician: John Lohr, Computer Hardware Engineer replied 5 months ago

Under each file, it should tell you where those files are saved on your mac. Do you see that?

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Customer reply replied 5 months ago
No
Microsoft Office Technician: John Lohr, Computer Hardware Engineer replied 5 months ago

Would I be able to connect remotely to help you find where the files are located on the hard drive so we can remove them?

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Customer reply replied 5 months ago
Is that the $39 extra charge?
Microsoft Office Technician: John Lohr, Computer Hardware Engineer replied 5 months ago

Correct

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Customer reply replied 5 months ago
Can’t you just tell me how to remove the delete the documents myself? I want to learn how and want to selectively delete in the future
Microsoft Office Technician: John Lohr, Computer Hardware Engineer replied 5 months ago

I can show you how to for future reference, without being able to see though it is difficult for me to determine where these files are saved on the computer

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Customer reply replied 5 months ago
I found in Word Preferences an icon for Save Preferences. Is that where I should look? It says “Save Word Files as: Word Document”
Microsoft Office Technician: John Lohr, Computer Hardware Engineer replied 5 months ago

Please try this:

  1. Make a new, blank document
  2. Save the document
  3. When it asks you where you want to save it, report the location that it gives you by default to me please
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Microsoft Office Technician: John Lohr, Computer Hardware Engineer replied 5 months ago

Still with me?

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