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We need to renew our Microsoft office...... Originally on
Hi We need to renew our Microsoft office...... Originally on this computer it was our daughter's college email to purchase. That is no longer valid or available. I'm pretty sure I renewed last year wi… read more
arsufi2002
arsufi2002
Bachelor's Degree
1,297 satisfied customers
I need to reinstall my Microsoft Office 365 as I had to
I need to reinstall my Microsoft Office 365 as I had to reset my computer to factory settings. I use Windows 8.1. I don't remember the ID I used. But my email is***@******.*** and my phone number is(#… read more
Michael T
Michael T
1,738 satisfied customers
Im trying to recover my office installation, lost cell phone
Hello. Im trying to recover my office installation, lost cell phone number related to my office and cant access my email account. I have the key to microsoft office but cant access my mail to authoriz… read more
Harry
Harry
168 satisfied customers
I'm not able to log into Word. I need to change my email
I'm not able to log into Word. I need to change my email address AND password. 0can you help? … read more
bbao
bbao
Freelance IT Consultant
88 satisfied customers
I can't use my Word. A screen is blocking the center of my
I can't use my Word. A screen is blocking the center of my wallpaper saying I need to type in a password ***** I don't remember what it is. Also our email address has changed several times???? … read more
PC_Wizzard
PC_Wizzard
Computer Enthusiast
1,234 satisfied customers
I have used my employee mail account to set up my Microsoft
Hi Pearl - I have used my employee mail account to set up my Microsoft account and it also is my account id. I have recently retired and no longer have access to my employee email account. I do have a… read more
Cabletech
Cabletech
Computer Networking
643 satisfied customers
I''m having problems activating my Outlook account which I
Hi. I''m having problems activating my Outlook account which I had to 'repair' because it crashed. … read more
Senthil
Senthil
Sr. IT Analyst
BE
206 satisfied customers
I am locked out of windows because I can't remember my
I am locked out of windows because I can't remember my password. I had written it down but can't find it. I am a senior with a damaged memory due to heart surgery. I need to regain access as I do my b… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,882 satisfied customers
I recently deleted my Microsoft 365 and I think my Microsoft
I recently deleted my Microsoft 365 and I think my Microsoft account info was deleted at the same time.I cannot connect to the account … read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
282 satisfied customers
Every time i try to sign in to my account i'm told i need to
every time i try to sign in to my account i'm told i need to reset my password. when i try to the code won't come to my email. is this a virus or what. i have web root virus protection but i don't thi… read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
819 satisfied customers
I have a couple of questions. First, I upgraded to 365 a few
I have a couple of questions. First, I upgraded to 365 a few months ago because I wanted all of my devices to sync with the same info (at least in contacts and calendar). I've been traveling and this is the first chance I've had to try to complete same. … read more
bbao
bbao
Freelance IT Consultant
88 satisfied customers
I have lost the email address and password to access my
I have lost the email address and password ***** access my office software, need this to reinstall data following a total loss due to hardware issue … read more
bbao
bbao
Freelance IT Consultant
88 satisfied customers
I have a new laptop, but I am locked out of log in screen,
hi I have a new laptop, but I am locked out of log in screen … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,882 satisfied customers
I have Office 365 home. I wANT TO LOG INTO THE ACCOUNT BUT
I have Office 365 home. I wANT TO LOG INTO THE ACCOUNT BUT IT Apparently wants a user account other than my Microsoft account. I have not record of that information … read more
Josh
Josh
It Support Specialist
Associate Degree
7,352 satisfied customers
I'm trying to figure out how to auto-fill a field in an
I'm trying to figure out how to auto-fill a field in an Access form based on a selection made in a different field within the same form.… read more
Steve
Steve
Consultant
Bachelor
179 satisfied customers
I have a new computer and cannot access my msn.com email.
I have a new computer and cannot access my msn.com email. The account was set up long ago and I do not have the password. Also, we moved after retirement and the phone number, and probably other conta… read more
caraleneK
caraleneK
Service Manager
1,886 satisfied customers
I have an ex employee who has a password-protected document
I have an ex employee who has a password-protected document that is in Excel (2010 version) and I need to get the password ***** immediately. I've tried a "brute force" program, to no avail. Can you h… read more
Jason Jones
Jason Jones
AAS Information Technology
11,435 satisfied customers
Yesterday I ordered, downloaded and installed Microsoft office
Yesterday I ordered, downloaded and installed Microsoft office home and student 2010 on a new Lenovo ideapad Yoga 13. However, when purchasing the microsoft office, I inadvertently mistyped our email … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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