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Our office has an email that was set up by a previous

Customer Question
Our office has an...

Our office has an email that was set up by a previous employee and we have lost the password. I am trying to figure out which company set up the email address in the first place so that we may be able to set up a new password. I have accidentally logged out and can not get back in.

Technician's Assistant: Are you logged into your email account on any other devices?

No. We only have this email account on this computer

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

We have a phone number that is probably the same

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I think that is it

Submitted: 4 months ago.Category: Microsoft Office
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Customer reply replied 4 months ago
Do you need any more information?
Answered in 48 minutes by:
3/6/2018
Microsoft Office Technician: PC_Wizzard, Computer Enthusiast replied 4 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 1,070
Experience: Server, networking, desktop questions welcome.
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

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Microsoft Office Technician: PC_Wizzard, Computer Enthusiast replied 4 months ago

What is the domain name of the email account?

Only the part after the @ sign?

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Customer reply replied 4 months ago
wgdavistrucking.ca
Microsoft Office Technician: PC_Wizzard, Computer Enthusiast replied 4 months ago

I'm checking for you now.

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Microsoft Office Technician: PC_Wizzard, Computer Enthusiast replied 4 months ago

MX Records wgdavistrucking.ca MX preference = 0, mail exchanger = mx.wgdavistrucking.c
a.cust.a.hostedemail.com

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Microsoft Office Technician: PC_Wizzard, Computer Enthusiast replied 4 months ago

Also, the domain is registered with Go Daddy.

Do you have Go Daddy login details?

Domain name: wgdavistrucking.ca Domain status: registered Creation date: 2013/08/27 Expiry date: 2018/08/27 Updated date: 2017/11/28 DNSSEC: Unsigned Registrar: Name: Go Daddy Domains Canada, Inc Number:(###) ###-####/p>

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