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I purchased Microsoft Office 365 in 2016. Recently Outlook
I purchased Microsoft Office 365 in 2016. Recently Outlook and Word sent notices that they had run into a problem and had to close . This persisted, so I deleted Office and re-downloaded it. Now the n… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I have "word". It came with my Dell computer purchase about
I have "word". It came with my Dell computer purchase about 4or5 years ago, now I no longer have a shortcut to word. It appears I still have the documents but no shortcut. How can I get the shortcut b… read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
435 satisfied customers
Desk, I need to translate my Windows 7 Word 1997 document to
Dear Pearl, I need to translate my Windows 7 Word 1997 document to a Windows 10 2016 Word document. How do I proceed. wb … read more
Kris R
Kris R
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I have recently purchased the home/office word program for
I have recently purchased the home/office word program for Windows 10. I've used the old office word 2003 for many years. With the old program I would hit "save as" and it would update changes into th… read more
Robert M.
Robert M.
Bachelor's Degree
3,578 satisfied customers
I have a macro to save a unique file name from fields in the
i have a macro to save a unique file name from fields in the document, does not work in word 16 … read more
bbao
bbao
Freelance IT Consultant
99 satisfied customers
Had office on w 10. lost it all to restore. now I want
had office on w 10. lost it all to restore. now I want office back but don't have a clue what my office key is. help … read more
bbao
bbao
Freelance IT Consultant
99 satisfied customers
Document. I highlight the sentence to be moved, type Ctrl +
document. I highlight the sentence to be moved, type Ctrl + x. The sentence disappears. I move the cursor to the disappeared spot. I then type Ctrl + v. Nothing happens. I use this command all the tim… read more
caraleneK
caraleneK
Service Manager
1,886 satisfied customers
Is this service free? JA: The Microsoft Office Technician's
This is a long standing problem. I am running OSX v10.11.5 and MS Word for MAC v.15.20. When I use "track changes" it shows my changes under my identity UNTIL I save the document. When I save, it changes my name to "Author" and anybody else who works on the document is also "Author," causing a lot of confusion. … read more
Dustin
Dustin
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8,066 satisfied customers
All doc files turned FFV JA: Sometimes things that you think
doc files turned to FFV why I do not know, nowcannot open … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,921 satisfied customers
Just received a virus alert that locked up my computer and
just received a virus alert that locked up my computer and was given an 877 to call to fix my problem. they wanted $149.99 to fix. They said they represented Microsoft. Axisgeeks . Is this legit.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,921 satisfied customers
Yesterday, I attached an MP3 sound file to an email and sent
Yesterday, I attached an MP3 sound file to an email and sent it to a colleague via Microsoft Outlook. The file is still in the Outbox and when I clicked on it to delete it, it stated that outlook was … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,921 satisfied customers
When I open my word program I am unable to edit a previously
When I open my word program I am unable to edit a previously saved document. Its says it's in compatibility mode. What do I do to be able to edit?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,921 satisfied customers
I purchased Microsoft Office 2013 PC. On said 1 PC there are
I purchased Microsoft Office 2013 for 1 PC. On said 1 PC there are three users (myself,Wife,child) and we all have different Log-Ins. I am the Admin for computer. The Problem is that I can not get Off… read more
Viet - Computer Tech
Viet - Computer Tech
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Bachelor's Degree
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I am getting a message on Microsoft Office Professional 2010
I am getting a message on Microsoft Office Professional 2010 saying that it has detected hardware changes on my computer and Office needs to be activated. I bought the software in 2012 and it has been… read more
Josh
Josh
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Associate Degree
7,360 satisfied customers
I installed Adobe Photo shop element 10 and now my Microsoft
I installed Adobe Photo shop element 10 and now my Microsoft office is not working. I can start it but then get a message that it is shutting down… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Hi there,1. Why doesnt Word show all the different files
Hi there, 1. Why doesn't Word show all the different files in the bottom taskbar of my computer? This is terrible, I shouldn't have to go to “file”, then “switch windows” each time just to see each fi… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,441 satisfied customers
i have words starter and, over a long period have saved in
i have words starter and, over a long period have saved in my documents many items. suddenly i am unable to open any of them, the screen just shows Word Starter and will not open any of them. HELP!… read more
Robert M.
Robert M.
Bachelor's Degree
3,578 satisfied customers
This morning I opened a file in Publisher that I have had
This morning I opened a file in Publisher that I have had for a while. Looked at its contents and closed it. This afternoon, I tried to open it again -but 1) I can't find it in it's folder and 2) When… read more
John Iacono
John Iacono
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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