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Related Microsoft Office Questions
I purchased Microsoft 365 back in December 2020 and
I purchased Microsoft 365 back in December 2020 and installed into my DELL PC. … read more
Stefan
Stefan
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Associate Degree
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I have two iMacs and ordered Microsoft 365 for one year in
I have two iMacs and ordered Microsoft 365 for one year in April of 2021. I've used this same software package in the past and had no issues with it. I have the newest MacOS on both machines. But, on … read more
Stefan
Stefan
IT Manager / Webmaster
Associate Degree
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I previously had a Microsoft 365 subscription, which I
Pearl, my name is David ***. I previously had a Microsoft 365 subscription, which I cancelled when I purchased a new MacBook Air and purchased Microsoft Office Home with that Mac purchase. This was in… read more
RamK
RamK
Sr Computer engineer
Master of science in computers
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If I remove the current (voided) payment method, do I also
So, if I remove the current (voided) payment method, do I also have to officially discontinue Microsoft 365, if I want to just buy Word? … read more
Jess M.
Jess M.
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For months I have had a problem with my iphone sending
for months I have had a problem with my iphone sending emails. It says "the connection to the outgoing server failed". Is microsoft the same as office 365? If it is, can you check to see if my subscri… read more
Maria-Nina
Maria-Nina
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I originally upgraded Microsoft office 365 Family through
Yes I originally upgraded Microsoft office 365 Family through Best Buy Sept 17th 2020. Feb 22 I received notice for excel Word that my subscription would expire on Feb 22anuary 3rd 2021 I received… read more
Nilesh
Nilesh
CEO
Bachelor's Degree
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This is regarding Microsoft Office. I had given a laptop to
This is regarding Microsoft Office. I had given a laptop to my daughter Leasa who set up under her email. Now, I have given that laptop to my daughter Carla, and have extended an invite. Her email is*… read more
Jess M.
Jess M.
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I have ms office home and student 2010 currently on my
I have ms office home and student 2010 currently on my desktop. will ms 365 download and install over that or do i need to uninstall ms 2010 prior. … read more
Mian-Wisal Ahmad
Mian-Wisal Ahmad
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MS Electrical Engineering
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REPEAT THAT LAST SUGGESTION, MISSED YOUR RESPONSE SORRY. TO
PLEASE REPEAT THAT LAST SUGGESTION, MISSED YOUR RESPONSE SORRY … read more
Jess M.
Jess M.
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I have 2 laptops and use both. One has expired MS Office on
Hi....I have 2 laptops and use both. One has expired MS Office on it and older Word files do not open. The second has MS Office 2010 (up to date) on it and all Word files, etc. open fine. However, I a… read more
VanHilton M
VanHilton M
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Bachelor of Science and Information Technology
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How can I unlock a word doc in Office 365. It's Office 365.
No, my employer is the administrator of Office 365. But since I am working from home I am using 365. At the office I use the desktop app. I transferred my files to my Onedrive. … read more
Joseph Newman
Joseph Newman
Computer Science
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I keep getting messages that my Microsoft Office is expired
I keep getting messages that my Microsoft Office is expired and I'm locked out.I made a payment of $69.99 to Microsoft 1507 EDI on Jan.19,2020, can you help? … read more
Andrew Taylor
Andrew Taylor
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Bachelor of Computer Science
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As of Dec 13, 2018 my wife were informed that our shared
As of Dec 13, 2018 my wife were informed that our shared Office 365 University edition would expire on Sept 14, 2021. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
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I cannot get into typing on a word document because each
I cannot get into typing on a word document because each time I try, I receive a message saying the selection is locked. I also do not wish to start a free trial with $1 and then $46/month. I wish to … read more
Ameen Khan
Ameen Khan
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4,103 satisfied customers
Purchased subscription to Office 365 on Tuesday. It took
Purchased subscription to Office 365 on Tuesday. It took almost 2 days to download. Finally installed, but when I tried to open ad existing MS Word doc, a window informed me that my previous subscript… read more
ZAID ALAMRO
ZAID ALAMRO
Computer Technician
Masters
791 satisfied customers
May 5, 2018, I graduated from Belmont University, Nashville,
May 5, 2018, I graduated from Belmont University, Nashville, Tennessee. I received an email this morning stating my subscription/access is no longer available. How do I renew my subscription to Micros… read more
Jess M.
Jess M.
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I have renewed my MS Office 365, I think, but it is still
I have renewed my MS Office 365, I think, but it is still not installed. What do I need to do? … read more
Jeff Ray
Jeff Ray
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I have the error message that my MS Word subscription has
I have the error message that my MS Word subscription has expired. I was given the option of providing a product key or adding the computer to an active account. I have already downloaded MS 365 on th… read more
Cody
Cody
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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