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I GOT A CALL THE OTHER DAY SAYING THAT MY MICROSOFT LICENCE…

I GOT A CALL...

I GOT A CALL THE OTHER DAY SAYING THAT MY MICROSOFT LICENCE WAS ABOUT TO EXPIRE WHAT DOES THAT MEAN AND ALSO ITS TAKING A LONG TIME FOR ME TO ACESS GOGLE

Technician's Assistant: What application are you using?

IM NOT SURE

Technician's Assistant: Have you installed any updates recently?

NO

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

JUST WONDERING IF THE CALL I RECIEVED WAS A SCAM CALL OR IS THIS SOMETHING I SHOULD BE CONCERNED ABOUT

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Answered in 5 minutes by:
1/17/2018
bbao
bbao, IT Consultant
Category: Microsoft Office
Satisfied Customers: 1,975
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Are you running Microsoft Office on the computer at the moment?

Better please upload a screenshot showing the exact message and running applications for review. Thanks.

bbao
bbao, IT Consultant
Category: Microsoft Office
Satisfied Customers: 1,975
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
bbao and 87 other Microsoft Office Specialists are ready to help you
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Customer reply replied 7 months ago
do I need to try later

Thanks for requesting remote assistance services. Please let me know what type of computer you are using for the remote session, such as Windows PC or Mac?

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Customer reply replied 7 months ago
windows

Please click HERE to start a remote desktop session with me. Thanks.

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All done. Microsoft scam recognised during the remote session. All related security concerns were well addressed and hints were introduced during the session.

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