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How do I get my documents out of compatibility mode. The new
How do I get my documents out of compatibility mode … read more
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Cody
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I have microsoft home & student 2016. Word processing part
I have microsoft home & student 2016. Word processing part would not accept word documents from reliable sources. I ran the quick fix option but that did not work so I ran the fix from the online opti… read more
Robert M.
Robert M.
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I have a MAcBook. I have Microsoft Office 365. The past week
I have a MAcBook. I have Microsoft Office 365. The past week I have been working on a word document and have not saved it. Today I inadvertently deleted the file unsaved. Can I recover it? … read more
bbao
bbao
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I can connect with Word, a blank document comes up, but the
I can connect with Word, a blank document comes up, but the top ribbon is grayed out and I can't type in the document. What's up? … read more
Ken
Ken
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All of a sudden, when I open an old file, change it and save
All of a sudden, when I open an old file, change it and save the new document under a new name, the old file disappears. How can I prevent this? I've lost two important files. … read more
Richard
Richard
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I am having a lot of trouble with my normal.dot formatting.
Second Opinion] I am having a lot of trouble with my normal.dot formatting. Every time I close the account, the account says there is problems with normal.dot and then it advises me to save it with a … read more
Robert M.
Robert M.
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I have office 365. Word docs in office 365 are being saves
Word docs in office 365 are being saves in compatibility mode or read only. I cant change them or edit. Is there online help for me? … read more
technicalcat
technicalcat
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Microsoft office has stopped working after a Windows Update.
Microsoft office has stopped working after a Windows Update. It's telling me it can't find 2 .dll files.… read more
Jess M.
Jess M.
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I have been away for 2 weeks and just tried to open my word
I have been away for 2 weeks and just tried to open my word 2013 documents. They say I need to activate my account. I have not done anythings for 2 weeks so don't see why this should just happen for n… read more
John
John
System/Network administrator
High School or GED
2,655 satisfied customers
I have a publisher file of 512 mg. Is it too big? I can't
I have a publisher file of 512 mg. Is it too big? I can't print it. I get a message saying to close some apps because memory is low. But I have over 2.5 Tera bytes of open space on my D drive. … read more
Robert M.
Robert M.
Bachelor's Degree
3,565 satisfied customers
I believe i have a corrupted file. my word document was fine
Hi, i believe i have a corrupted file. my word document was fine this morning, but when i closed it and reopened i just see thousands of tiny boxes. can you help? … read more
Richard
Richard
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I have had several forms that I use regularly and have had
I have had several forms that I use regularly and have had protection enabled without password, knowing that if changes were needed, I could simply unprotect, make the changes and then reprotect them.… read more
caraleneK
caraleneK
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I saved microsoft word documents but they wont open the word
Hi i saved microsoft word documents but they wont open the word file says 0KB next to it i had problems saving the documents so I saved them as 2003-2007 compatible versions as well as microsoft word … read more
Jay D
Jay D
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I am trying to recover a file that I was working on in Windows
I am trying to recover a file that I was working on in Windows 10. I had not saved it and the word went off. When I turned it back on it autosaved only a fraction of what I had done. Is there any hope… read more
Joseph Varner
Joseph Varner
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I have installed Office365 successfully at my office. I now
I have installed Office365 successfully at my office. I now would like to install it on my home computer so I can access email and OneDrive documents from home. I installed it and deployed Outlook suc… read more
Dustin
Dustin
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8,066 satisfied customers
I have just renewed my microsoft office subscription. When
I have just renewed my microsoft office subscription. When I click on my files to open, a box comes up saying microsoft word has stopped working. What can I do to access my files? Thank you… read more
LKT
LKT
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539 satisfied customers
I have two problems with Microsoft Word software on my laptop.
I have two problems with Microsoft Word software on my laptop. I am currently using Microsoft Office Word 2007 and I have some documents that were converted from Microsoft Office Word 2003 or earlier.… read more
Richard
Richard
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I am using Word 2002, SP3. And windows 7 home premium. I
I am using Word 2002, SP3. And windows 7 home premium. I have used Word for many years and think I'm reasonably hip on using it. I few months ago I got this new PC. I have tried and tried to save micr… read more
Pete
Pete
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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