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First Thank you! I have MS 365 on my computer at work, but I
First Thank you! I have MS 365 on my computer at work, but I never really had to sign in and use it any way than just here on my computer and it worked fine and all was good! Then I purchased MS 365 f… read more
bbao
bbao
Freelance IT Consultant
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I lost all of my data on my laptop pc last Friday afternoon
I lost all of my data on my laptop pc last Friday afternoon and I had to do a Carbonite Restore. That process appears to be finished and I need to get all of my programs back. I believe Office 365 can… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
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I started using office 365 in Jan of '16 i just bought
I started using office 365 in Jan of '16 i just bought another one about a month ago and all I have had is trouble with my outlook. it is always syncronizing and never receiving it stopped again and t… read more
Jess M.
Jess M.
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Bachelor's Degree
904 satisfied customers
The Outlook program on my PC won't open and appears to be
The Outlook program on my PC won't open and appears to be corrupted due to an error I made in deleting something. The other programs in my Office 365 appear to be working fine and the Outlook program … read more
Nagarjun Acharya
Nagarjun Acharya
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BCA
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I just bought a new computer that has a 30-day trial to 365.
I just bought a new computer that has a 30-day trial to 365. How do I transfer contacts, calendar, etc from Office 2010 to 365? … read more
Nhat Nguyen
Nhat Nguyen
Davenport University Instructor
Master's Degree
174 satisfied customers
I am trying to sync and open docs in One Note; however, One
I am trying to sync and open docs in One Note; however, One Note is asking me for a password ***** do so and won't take what i have. I have an updated office 365 account and just reset my password. wh… read more
bbao
bbao
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This morning I opened word and it no longer recognizes me. I
This morning I opened word and it no longer recognizes me. I was in as Donald Todd (DT) but the only things I can view are Linda Todd (LT). How do I get my material back into Word? … read more
bbao
bbao
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MY outlook fails to connect to the server. To resolve this
Hi, MY outlook fails to connect to the server. To resolve this we have reinstalled outlook a few times. Which resolves the issue but then a few days later the same problem comes back. I have also rein… read more
bbao
bbao
Freelance IT Consultant
104 satisfied customers
I have been away for 2 weeks and just tried to open my word
I have been away for 2 weeks and just tried to open my word 2013 documents. They say I need to activate my account. I have not done anythings for 2 weeks so don't see why this should just happen for n… read more
John
John
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High School or GED
2,681 satisfied customers
Word 365 will not open, nor can I open documents from Word.
Word 365 will not open, nor can I open documents from Word. I have uninstalled and reinstalled Word 365 4 times since yesterday noon. Will not work. … read more
Kamil Anwar
Kamil Anwar
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My office program has being showing unlicensed product since
my office program has being showing unlicensed product since 3 weeks ago, though it has worked perfectly for over 2 years. Now my word online is not working … read more
Richard
Richard
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It says my 365 is unlicensex. Can't access. It says my
It says my 365 is unlicensex JA: What application are you using? Customer: Can't access . It says my product is unlicensed JA: Have you installed any updates recently? Customer: Tried to update this a… read more
John
John
System/Network administrator
High School or GED
2,681 satisfied customers
I've got an issue with microsoft office on the mac, mac air
i've got an issue with microsoft office on the mac … read more
bbao
bbao
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104 satisfied customers
Just bought a laptop on Friday and do not have a product
Just bought a laptop on Friday and do not have a product code for office and threw the receipt away Friday... help me to activate Office 365 pleSe … read more
John
John
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High School or GED
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I have a Dell 3847 tower, Intel core I-5, 8 MB, Windows 10
I have a Dell 3847 tower, Intel core I-5, 8 MB, Windows 10 Had a previous version of Office (13 I recall) Removed and installed Office 365. When I try to use Outlook, it blows up. It looks like there … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
4,319 satisfied customers
I access it through Outlook, which all of a sudden stopped
I access it through Outlook, which all of a sudden stopped working. I get the "password/login" message … read more
Jason Jones
Jason Jones
AAS Information Technology
11,457 satisfied customers
Cannot revert from officeto officeto use Outlook 2013
Cannot revert from office(###) ###-####to office(###) ###-####to use Outlook 2013 (Outlook 2016 is not compatible with current Microsoft Exchange Server version)… read more
caraleneK
caraleneK
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1,886 satisfied customers
I am using access 2013 from microsoft office online 365 on
I am using access 2013 from microsoft office online 365 on a windows 8 laptop. I entered for several hours saving periodically. Now none of my databases open I get the message there is a problem with … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,926 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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