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Recently when I open a Word document or want to save a new
Recently when I open a Word document or want to save a new one I get a pop-up box that says, "Word cannot open the document: user does not have access privileges (file name)" … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have a mcrosoft 365 account. I keep getting messages that
I have a mcrosoft 365 account. I keep getting messages that my account is going to get shutdown if I do not change the password. My account is on***@******.***. Is this a phishing attempt or is there … read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
219 satisfied customers
I'm trying to sign into MS Word on my iPad and after
I'm trying to sign into MS Word on my iPad and after re-setting my password, I am getting a message that something went wrong with my Microsoft account. What is wrong? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I can notsign in, just updated my password. Word. Dont know.
i can notsign in, just updated my password JA: What application are you using? Customer: word JA: When did you last update Word? Customer: dont know JA: What have you tried so far with your Word? Cust… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I believe my microsoft subscription has expired and I cannot
I believe my microsoft subscription has expired and I cannot access/update or utilize my older files or outlook on my mac. I also am not sure how to restore my account or which one is best for me and … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Today I could not use my Word - got a message that there was
Today I could not use my Word - got a message that there was a problem. I uninstalled Office as instructed in the message, but now I do not know how to reinstall Office? … read more
Cody
Cody
Senior Systems Administrator
4,318 satisfied customers
I am trying to log into Microsoft account to use Microsoft
I am trying to log into Microsoft account to use Microsoft word and it keeps saying that my password ***** ***** and I just reset it … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I just finished uploading the latest Microsoft Office
I just finished uploading the latest Microsoft Office updates for Windows 10 and when I went to sign in to my laptop after the last restart, I cannot sign in to my computer. The message I get is "The … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Microsoft word for 2011 all of a sudden will not open any
Microsoft word for 2011 all of a sudden will not open any documents. It closes immediately and says Microsoft has encountered a problem. The problem appears to be limited to documents stored in OneDri… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I can not open my WORD program. Message says that there was
I can not open my WORD program. Message says that there was a problem, that Microsoft closed and that they will attempt to get things up and running. It's possible, however, that I will lose what I'd … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I just installed Word Office365 Personal. I am unable to
I just installed Word Office365 Personal. I am unable to work on an old word document with it or update an old word document with it. What is wrong? … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I just received a message that my account needs to be
Hello, I just received a message that my account needs to be reactivated, my subscription is up for renewal in February 2018. Can you please explain this message. Thanks … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
31 satisfied customers
My Gmail Account was Hacked on Friday the 13. I am receiving
My Gmail Account was Hacked on Friday the 13. I am receiving no messages in my account since then I need to close this account and open another one. How do I go about that?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
This question is , I have had my computer worked on.
This question is for Jason, I have had my computer worked on. I tried to send a photo ohe a window came up saying nothing on the card then something else . I have not had a problem before you can use … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I have been using Office 2007. We just switched to Office 365.
I have been using Office 2007. We just switched to Office 365. I need to do a mail merge using a Word .doc file and an Excel .xls file. Using DDE (other ones do not preserve the formatting in the Exce… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
I am hooped. This morning, Microsoft Outlook just stopped working.
I am hooped. This morning, Microsoft Outlook just stopped working. Then it spread to all of the Office programs. At first, it was telling me that "something went wrong" but now it won't even try to lo… read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
219 satisfied customers
Have re-istalled Office Mac 2011 Home and Business after MacBookPro
Have re-istalled Office Mac 2011 Home and Business after MacBookPro hard drive failed and was replaced. Data is intact from backup, but I chose the wrong "Main Identity" for Outlook when I was prompte… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Whenever I open Word 2007 I get a message about problems with
Whenever I open Word 2007 I get a message about problems with macros and their solutions. I have to press OK about 7 or 8 times to close the window to get access to the toolbar. I go to the trust cent… read more
Jerry Hannell
Jerry Hannell
Bachelor's Degree
8,094 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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