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I cannot get on to "Word", the message says that there is…

Customer Question
I cannot get on...

I cannot get on to "Word", the message says that there is something wrong with the account

Technician's Assistant: What application are you using?

Word

Technician's Assistant: When did you last update Word?

I am attempting to update now

Submitted: 6 months ago.Category: Microsoft Office
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Answered in 2 minutes by:
1/9/2018
Microsoft Office Technician: Cody, Senior Systems Administrator replied 6 months ago
Cody
Cody, Senior Systems Administrator
Category: Microsoft Office
Satisfied Customers: 3,889
Experience: Systems Administrator
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Hello. My name is ***** ***** I will be assisting you today.

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Microsoft Office Technician: Cody, Senior Systems Administrator replied 6 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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