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I am unable to open word or any on my microsoft office

Customer Question
I am unable to...

I am unable to open word or any on my microsoft office suite. Is there a diagnostic tool I could download?

Technician's Assistant: When could you last open your Office Suite?

About two-three weeks ago.

Technician's Assistant: Did you recently update your software or Operating System (OS)?

There was an update. Yes.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Not that I can think of.

Submitted: 6 months ago.Category: Microsoft Office
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Answered in 2 minutes by:
1/8/2018
Microsoft Office Technician: Cody, Senior Systems Administrator replied 6 months ago
Cody
Cody, Senior Systems Administrator
Category: Microsoft Office
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Microsoft Office Technician: Cody, Senior Systems Administrator replied 6 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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