Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I have dropped my last two chat people. My # is 1410825443,

Customer Question
I have dropped my...

I have dropped my last two chat people. My # is(###) ###-#### they were trying to do remote to see the page I have when I pull up WORD. It may be an ADWARE page and my service is fine or I need reactivation and know no number.

Technician's Assistant: How long has this been going on with your Chat? What have you tried so far?

The last hour. I tried to chat and it froze, I got a new person and I tried to connect with her for remote and it was slow and finally said service was not available.

Submitted: 6 months ago.Category: Microsoft Office
Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 3 hours by:
1/7/2018
Microsoft Office Technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Microsoft Office
Satisfied Customers: 1,816
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> they were trying to do remote to see the page I have when I pull up WORD.

What program were you using to chat with those people?

Are you referring WORD to Microsoft Word?

Ask Your Own Microsoft Office Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a microsoft office technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask NewITZone Your Own Question
NewITZone
NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
90 Satisfied Customers
Experience: I have been using Office Pro for 10 years and implemented applications for business use.

NewITZone is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

842 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

653 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

219 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Related Microsoft Office Questions
I had to install a new hard drive in my mac. The backup did
I had to install a new hard drive in my mac. The backup did not transfer my word/excel etc. I have tried to use the code and it says the site is not available (for two days now) The phone does not wor… read more
bbao
bbao
IT Consultant
1,816 satisfied customers
I'm having a problem with window. I have a document that is
I'm having a problem with window. I have a document that is big it keeps going to window not working. It is taking a long time to type just one name. please call me at(###) ###-####to help me … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
How may template lines be removed? Word 365 for Mac. Good
Good question. My presumption is the last time a message from Microsoft indicated an update was available. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
I have Word on my Mac. I worked on my files fine until half
Hi, I have Word on my Mac. I worked on my files fine until half an hour ago, when I got a message when I open any files that says "activate Office to create and edit I can't work with any fiels now … read more
bbao
bbao
IT Consultant
1,816 satisfied customers
Word is not opening on my computer. It was 2 days ago. When
Word is not opening on my computer. It was 2 days ago. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
There seems to be an invisible section break in the middle
There seems to be an invisible section break in the middle of my endnotes. I am writing a dissertation. There are a lot of sections. Each has its own notes. Everything is fine except that in one of th… read more
bbao
bbao
IT Consultant
1,816 satisfied customers
I purchased it online this year. it never worked well or
I purchased it online this year. it never worked well or responded as it had in the past on Word or Excel. I am not certain that I installed it properly. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
The page-numbering has somehow turned off and I want to
The page-numbering has somehow turned off and I want to reactivate it … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
I'm looking for help on Word 2016 for the Mac. I have it on
I have it on auto-update. But I did it again A few minutes ago. … read more
bbao
bbao
IT Consultant
1,816 satisfied customers
If I try to open a Word or Excel file, it only finds a
If I try to open a Word or Excel file, it only finds a "Microsoft User Data" file. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Tried to access a word document and unable to open docs.
Tried to access a word document and unable to open docs. Prompted to buy or re-activate Word 2010. Used MS Office Professional Plus 2010 25-digit key, but not valid. Went to MS Help and routed to HUP … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I inserted some hyperlinks into a word document and then
I inserted some hyperlinks into a word document and then removed them. Now while I see the words on my Mac screen nothing prints. … read more
bbao
bbao
IT Consultant
1,816 satisfied customers
I want to create a drop down menu in a Word document
I want to create a drop down menu in a Word document reflecting a ?, a check mark and then three circles colored red, amber and green with R, A and G on them. I am creating a Weekly Update form and wa… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
Over various versions of earlier drafts of a Word document,
Over various versions of earlier drafts of a Word document, I inserted yellow "text highlighting" on selected sentences and headings. Now I can not remove it. A few sections were removable, but most o… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I'm in the middle of a very large document. All of a sudden
Hi, I'm in the middle of a very large document. All of a sudden I am no longer able to insert a row or column. I can't copy and insert copied rows. I checked all of my formulas, I checked to make sure… read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
93 satisfied customers
I have a 2010 word document and I cannot get the page
I have a 2010 word document and I cannot get the page numbers to work. I need the document numbered from the first document page (not the cover) to the end. How much will it cost me to fix that proble… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
In MS word 2013 how can I make the Home tab my default tab?
in MS word 2013 how can I make the Home tab my default tab? Currently File is the default.… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I just posed a question, in which I started by noting that:
I just posed a question, in which I started by noting that: My wife's computer was getting too full (and it was old) so rather than install a larger hard drive I bought her a new computer. I HAVE TWO … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x