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Microsoft Office

I have Microsoft office installed on my PC and want to

Customer Question
I have Microsoft office...

I have Microsoft office installed on my PC and want to install it on my new laptop how do I do that

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Lenovo

Technician's Assistant: What have you tried so far with your Lenovo? Have you installed any updates recently?

I just bought the computer recently

Submitted: 1 month ago.Category: Microsoft Office
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Answered in 5 minutes by:
1/6/2018
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 1 month ago
Kamil Anwar
Kamil Anwar, Office Specialist
Category: Microsoft Office
Satisfied Customers: 6,240
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Microsoft Office Technician: Kamil Anwar, Office Specialist replied 1 month ago

Do you have the install disc or was it purchased online?

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Customer reply replied 1 month ago
I do not have an install diskI believe I had bought a key from a local computer center In 2013
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 1 month ago

We don't know if your license allows installation on 2 pc's if it does then you can install it.

Do you know what the key is? And which version of Office is it?

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Customer reply replied 1 month ago
I do not have the key or don't know where it is can I get this from Microsoft by communicating directly with them?
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 1 month ago

No, you cannot. You can use belarc advisor to get the key.

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Customer reply replied 1 month ago
What is Bell arc advisor
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 1 month ago

a software to retreive installed keys. once we get the key, we can then try and download office and then activate it.

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Customer reply replied 1 month ago
How do I get that and what does it cost?
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 1 month ago

belarc is free, and the download is free as well. you can get it from here https://www.belarc.com/products_belarc_advisor

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Customer reply replied 1 month ago
I will try that I hope that it works.
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 1 month ago

Once you get the key let me know. I'll try and find the link.

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Customer reply replied 1 month ago
00196-20948-05939-AA479 (Key: ends with B7RP3)f,g
This is what it says on belarc
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 1 month ago

Do you not see the full key?

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Customer reply replied 1 month ago
no
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 1 month ago

Can we do a remote session?

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Customer reply replied 1 month ago
Microsoft - Windows 8.1 (x64) 00179-60995-70222-AAOEM (Key: GFNGK-2JGFR-JT36C-3Y9T8-JFDHT)e
I also found this Is this the key.
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 1 month ago

This is the key for Windows 8

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Customer reply replied 1 month ago
Microsoft - Office Home and Business 2013 00196-20948-05939-AA479 (Key: ends with B7RP3)f,g
So I cannot use this for word installation on my new laptop?
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 1 month ago

I don't think so, cause we can't see the key unless i remote in and see our options (i will be able to help if i can see). Else, you can use an Office like program which is free?

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Customer reply replied 1 month ago
I do not wish to spend an additional $39 to find out about something I should already have you have been very little help
Customer reply replied 1 month ago
Please refund my five dollars
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 1 month ago

You can request this to be refunded by mailing***@******.***.

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