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I have just purchased outlook 365 and have office outlook
I have just purchased outlook 365 and have office outlook 2003 on my pc now. May I download 365 without removing 203. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
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I had a laptop purchased from a wholesale outlet with
I had a laptop purchased from a wholesale outlet with windows 10 and office 2013 loaded and fully operational. Two years ago the motherboard failed. i rescued the hard drive with all the installed pro… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
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I have a new desktop, and we added Office 365. I was running
Hi. I have a new desktop, and we added Office 365. I was running out of space, so up popped a solicitation for more storage. So I paid $69 thinking I was just getting additional storage space when it … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
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Since a recent upgrade of office I have to 'activate'
since a recent upgrade of office I have to 'activate' Outlook, Word, and Excel. Outlook is quickly activated and so is Excel, but this time Word won't do it and I have to function at all. I can open a… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
You need to get a supervisor to call me ASAP. I had a chat
You need to get a supervisor to call me ASAP. I had a chat with Claire E. one of your technicians and she downloaded Windows 10 onto my desktop computer without me asking her to do that. I couldn't st… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I recently purchased 365. it does not appear on my start
i recently purchased 365. it does not appear on my start menu. my most often used old Microsoft programs (word, excel and outlook 2010) are still on my most used apps on my start menu. … read more
Kamil Anwar
Kamil Anwar
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Bachelor's Degree
219 satisfied customers
I have an Office 365 question. I have a Dell inspirion N5110
I recently had to reinstall Windows 10 due to blue screen on startup. After reinstalling Windows I reinstalled Office 365. I was able to get my Outlook going by reinstalling the .pst file. All's well with it. When i started Excel, I noted that I am missing some buttons in the toolbar that would normally execute macros in a GLOBAL.XLS file residing in my XLSTART directory. In past upgrades or new computers I would simply click on a EXCEL11.XLB file to get my tool bar buttons back. I guess Excel 2016 doesn't utilize .XLB files. Until yesterday somehow it would remember where the GLOBAL file was and how to install the macro buttons on startup. Not any more. HELP … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I purchased a new computer for my parents and it is a Dell
I purchased a new computer for my parents and it is a Dell Inspiron running Windows 10. They would like to have Microsoft Word installed, which we have not currently purchased. I am trying to determin… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
31 satisfied customers
How do I move folders from MS Office 2013 on one PC to MS
How do I move folders from MS Office 2013 on one PC to MS 365 Personal on another PC … read more
PC_Wizzard
PC_Wizzard
IT Technician
48 satisfied customers
I ordered windows 10 and 365 to upgrade this computer. The
I ordered windows 10 and 365 to upgrade this computer. The order was paid for and accepted and send to a outlook email I put in when I submitted order. I ordered 365 mainly so I could get emails ect. … read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
219 satisfied customers
I currently have MSPublisher 2003 and am considering
I currently have MSPublisher 2003 and am considering updating it. Wil the latest version of Publisher be an improvement and usable say after 2017 or must it be up dated yearly and will it also be usab… read more
The-PC-Guy
The-PC-Guy
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Bachelor's Degree
653 satisfied customers
Justine, Here. I have installed Office 365 Personal but
Hello Justine, Edward Here. I have installed Office 365 Personal but cannot get any of the Items. Need help. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I purchased Microsoft 365 two or three years ago. I went to
I purchased Microsoft 365 two or three years ago. I went to activate it again this year and it says the program I have is not associated with my email address. I have not changed my email address in 3… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
My computer upgraded its Windows 10 software and since then
My computer upgraded its Windows 10 software and since then I can not do a "save as". It freezes and eventually I have to close the program. Same on Word and Excel. What can I do to fix this mess? … read more
Martin
Martin
Network Engineering Diploma
152 satisfied customers
I can't license my new program on my Windows 10 laptop. I
I can't license my new program on my Windows 10 laptop. I keep getting a message that says "Can't find the license codes". I bought the Office 365 program as part of my purchase of my new Dell Laptop.… read more
Cody
Cody
Computer Science
2,522 satisfied customers
Please can you explain the difference between MS Office 365
Please can you explain the difference between MS Office 365 and MS Office 10 Home & Business 2016. What is better?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I have installed Office365 successfully at my office. I now
I have installed Office365 successfully at my office. I now would like to install it on my home computer so I can access email and OneDrive documents from home. I installed it and deployed Outlook suc… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I upgraded my computer to Microsoft 365 in my office. The
I upgraded my computer to Microsoft 365 in my office. The rest of the office is using Excel 2003 and 2007. When I open an excel sheet from their format 2003 or 2007 and save it, they loose the formats… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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