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I just purchased Office 365 and can't activate. Mac. 10.11.2
I just purchased Office 365 and can't activate JA: What application are you using? Customer: mac JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: 10.11.… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
To active Office 365 using new product key. However, I have
to active Office 365 using new product key. However, I have forgotten p/w for my Microsoft account. I have tried half a dozen old passwords and now I am told I have to wait 30 days for a reply. How ca… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
I don't have a technical question, I need to know what this
I don't have a technical question, I need to know what this account covers and why it's saying the account is not active. I pay $7.43 every month through paypal. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
786 satisfied customers
I signed up yesterday for Office 365 on a monthly billing.
i signed up yesterday for Office 365 on a monthly billing. I'm just trying to log on. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,285 satisfied customers
About an hour ago I renewed my Officd 365 rental. You set me
About an hour ago I renewed my Officd 365 rental. You set me up for the higher price,but it should be $69.99 fpr one person usage. Can you fix this … read more
Byron
Byron
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3,443 satisfied customers
I'm trying to install Microsoft Office, but the key says
I'm trying to install Microsoft Office, but the key says there's already an account activated … read more
Mr.Med
Mr.Med
1,334 satisfied customers
We have a corporate account and have no way to access the
We have a corporate account and have no way to access the account. I am expereinceomg issues with three email addresses … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
XXXXX 84 SOUTH AFRICA. ID ******* OFFICE 365 NEW PACKAGE.
YES OFFICE 365 BUT WHEN ASKED FOR A SECOND EMAIL ADDRESS I ENTERED ******* AND IT SHOULD HAVE BEEN *******. THE SERIAL NUMBER FOR THE NEW 365 WAS ACCEPTED AND CONFIRMATION SENT TO WAS 18 WHICH DOES NOT EXIST SO I HAVE BEEN UNABLE TO ACCESS MY OFFICE 365. MY NORMAL EMAIL ADDRESS IS ******* --tel *******... help … read more
Mr.Med
Mr.Med
1,334 satisfied customers
I purchased on line my Microsoft office 365 and activated it
I purchased on line my Microsoft office 365 and activated it for my home but I should have at least 2 more computers or tablets that I can us it on. I cant locate my activation code … read more
Cody
Cody
Computer Science
2,566 satisfied customers
I have a new computer and have Office 365 which I cannot
I have a new computer and have Office 365 which I cannot activate. … read more
Cody
Cody
Computer Science
2,566 satisfied customers
I just bought a new subsription to the Microsoft office 365-
I just bought a new subsription to the Microsoft office 365- early march 2018. for some reason it will not accept the code on the back of my purchase. can someone that speaks English please help me … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I just installed Office 365 on my iMac. I have downloaded a
I just installed Office 365 on my iMac. I have downloaded a file from my dropbox but overtime I ma trying to save it I get an error message and the work I have done on the file is lost. I have repeate… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
We purchased a new computer from Best Buy. At the time of
We purchased a new computer from Best Buy. At the time of purchased we also had Microsaoft 365 Personal 365. The first problem is it was to be forever not 365 days. I know you cannot help with that is… read more
bbao
bbao
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74 satisfied customers
Can you help me with this program. It and HP. About 2 years.
about 2 years. tried to download Microsoft Office. … read more
bbao
bbao
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74 satisfied customers
When I was in Calgary recently visiting out son i purchased
when I was in Calgary recently visiting out son i purchased a card at Staples to renew my Office suite 365 on two computers, Now that I am at home I can't find the card and suspect that my wife threw … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
I purchase Microsoft office but is not working on the
I purchase Microsoft office but is not working on the computer i … read more
John
John
System/Network administrator
High School or GED
2,655 satisfied customers
How do I recover a word file which disappeared and has now
how do I recover a word file which disappeared and has now been replaced by a different document of the same name on my iMac? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have a Home Premium Office365 purchased from Dick Smith installed
I have a Home Premium Office365 purchased from Dick Smith installed my wifes computer she has a Microsoft Office address and pass as I do with a 1year subscription for one household. I have spent days… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
160 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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