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I am installing Office 365 on my Mac and I got an error

Customer Question
I am installing Office...

I am installing Office 365 on my Mac and I got an error message

Technician's Assistant: What Operating System (OS) are you running on your Mac?

Sierra

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

Only the one attempt to instal. Entered key and got message to say I should call an 02 number but then they said they were closed. Sounded fishy

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No I dont think so

Submitted: 4 months ago.Category: Microsoft Office
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Answered in 5 minutes by:
1/4/2018
Microsoft Office Technician: Kris Rodgers, IT Manager replied 4 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Microsoft Office
Satisfied Customers: 4,547
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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