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A time ago I purchased Office on line and opted to have it
A long time ago I purchased Office on line and opted to have it downloaded as opposed to receiving a CD. I recently purchased a new Mac (my old computer was a Mac also) and I can access my word and ex… read more
Justin Johnson
Justin Johnson
Owner
3,032 satisfied customers
Word 2007 won't let me open a file that has been "hijacked"
Word 2007 won't let me open a file that has been "hijacked" by a word count program called Word Count Dashboard. The file somehow was renamed with a .wcdb ending. I tried renaming it with a .doc and .… read more
Hema Malini
Hema Malini
B Tech
215 satisfied customers
How do i create a label list on the Mac with Word and Excel.
how do i create a label list on the Mac with Word and Excel … read more
bbao
bbao
IT Consultant
2,242 satisfied customers
Excel & Word 2003 keep on recovering files. Even when I go
Excel & Word 2003 keep on recovering files. Even when I go through the help process and save / discard files and disable recover - when I try to continue working on the file (whether original or recov… read more
bbao
bbao
IT Consultant
2,242 satisfied customers
Users/jameswang/Desktop/IMG_0294.jpg. Why the following
Why the following message appears when I access EXCEL or WORD: IMG_0294.jpg ... then I am unable to quit these applications as well as shut down my computer (iMac OS High Sierra version 10.13.4). … read more
bbao
bbao
IT Consultant
2,242 satisfied customers
I accidentally saved a short file over a long one. How can I
I accidentally saved a short file over a long one. How can I retrieve the long one. I have word 2016 and am using a windows 10. … read more
David L
David L
Bachelor's Degree
5,341 satisfied customers
I am using Microsoft Office For Mac on my MacBook Pro
I am using Microsoft Office For Mac on my MacBook Pro (MacBook Pro Retina, 15-inch, Mid 2014). Primarly Excel and Word. I recently (maybe 8 - 12 weeks ago) updated my Operating System (OS) to macOS High Sierra 10.13.3. For a while now, maybe 2 weeks, I have been unable to retrieve my documents in these appications. I try to open either WOrd or Excel and get a dialog box informing me that "Microsoft Excel (or Word) has encountered a problem and needs to close." The Error Report displays as follows, "Microsoft Error Reporting log version: 2.0Error Signature: Exception: EXC_ARITHMETIC Date/Time: 2018-03-02 21:07:00 +0000 Application Name: Microsoft Excel Application Bundle ID: com.microsoft.Excel Application Signature: XCEL Application Version: 14.7.3.170325 Crashed Module Name: Microsoft Excel Crashed Module Version: 14.7.3.170325 Crashed Module Offset: 0x00122309 Blame Module Name: Microsoft Excel Blame Module Version: 14.7.3.170325 Blame Module Offset: 0x00122309 Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 Crashed thread: 0 … read more
bbao
bbao
IT Consultant
2,242 satisfied customers
I'm running MS Office 2011 on a Mac (High Sierra). Two
I'm running MS Office 2011 on a Mac (High Sierra). Two problems have cropped up recently. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Apple, I-Mac Pro; Mac High Sierra 10.13.3. My Mac was hacked
My Mac was hacked last week. I had my local pro clean the hard drive. In that process, Excel, Word and Power Point applications were deleted. To the best of my recall, I purchased Microsoft Office about 10 years ago, … read more
bbao
bbao
IT Consultant
2,242 satisfied customers
Will word 2008 work with MacOS 10.13.3. Have not in a while
Have not in a long while because I use it only to write a few memos. … read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,053 satisfied customers
I recently downloaded an updated version of High Sierra on
I recently downloaded an updated version of High Sierra on my Mac and now my Microsoft word for Mac is misbehaving … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
We purchased a new computer from Best Buy. At the time of
We purchased a new computer from Best Buy. At the time of purchased we also had Microsaoft 365 Personal 365. The first problem is it was to be forever not 365 days. I know you cannot help with that is… read more
bbao
bbao
IT Consultant
2,242 satisfied customers
I'm having a problem with an IFS function...Name error.
I'm having a problem with an IFS function...Name error … read more
bbao
bbao
IT Consultant
2,242 satisfied customers
Uninstalled office 2011 for mac and then reinstalled from
uninstalled office 2011 for mac and then reinstalled from disk and outlook email not showing up … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
181 satisfied customers
I am unable to open a excel document it is saying it may
i am unable to open a excel document it is saying it may have been deleted, remnames or moved … read more
bbao
bbao
IT Consultant
2,242 satisfied customers
How do I recover a word file which disappeared and has now
how do I recover a word file which disappeared and has now been replaced by a different document of the same name on my iMac? … read more
bbao
bbao
IT Consultant
2,242 satisfied customers
I have WORD 2013. It has stopped allowing me to make edits
I have WORD 2013. It has stopped allowing me to make edits in my documents. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,713 satisfied customers
I copied an Excel 2010 spreadsheet into Word 2010. Everything
I copied an Excel 2010 spreadsheet into Word 2010. Everything looks fine except I cannot get the header to show at the top of each Word page of the created table. When I select Table Properties for th… read more
Richard Hall
Richard Hall
Microsoft Certified Systems Engineer
119 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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