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I am an Apple user but only use Excel and Word. My Excel is…

Customer Question
I am an Apple...

I am an Apple user but only use Excel and Word. My Excel is not filing properly. Can I get a new Excel file without loosing all of my files? (2) If so, can I purchase and download it on line. (3) And if so, can I be assisted in the installation?

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

Mac High Sierra Version 1o.13.2

Technician's Assistant: When did you last update your Excel?

Not sure i ever have. Do you want me to try to see what version i have?

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I don't think so. And thank you.

Submitted: 7 months ago.Category: Microsoft Office
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 2 hours by:
1/4/2018
Microsoft Office Technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Microsoft Office
Satisfied Customers: 1,975
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> My Excel is not filing properly.

Can you please tell your Excel version and what's the "not filling" symptom in details? Thanks.

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