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My wife has Microsoft Office which she purchased earlier
My wife has Microsoft Office which she purchased earlier this year on her computer. … read more
Viet -MS Office Tech
Viet -MS Office Tech
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Bachelor's Degree
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I recently had my computer fixed due to a corrupted file. My
I recently had my computer fixed due to a corrupted file. My computer was wipped clean. I no longer have my Microsoft Office products on my desktop computer. I have my product key but don't know how o… read more
Nagarjun Acharya
Nagarjun Acharya
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I need to cancel my automatic renewal I did this lastn year
I need to cancel my automatic renewal I did this lastn year and I just saw where it was charged again. frank n gaensehals … read more
John Castle
John Castle
BSC in Computing Network Management and Design
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My issue is that i had microsoft office i reseted my laptop.
ok my issue is that i had microsoft office i reseted my laptop … read more
Ebram Kerolos
Ebram Kerolos
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I'm in a fix. My first problem is that I purchased office
Hi Pearl, I'm in a fix. My first problem is that I purchased office office 2016 and downloaded it. After hitting the set.exe command, the process began, but after 1 1/2 hrs, things were still not finished. I went back to the beginning to try a restart, but now I can't sign in. I used my aol acct to sign in initially. That's not working. Apparently at some point in time I set up an outlook acct but for the life of me can't recall my user name or password. I don't know where to begin!! … read more
Jess M.
Jess M.
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I am trying to sign up for office 365 business with a state
I am trying to sign up for office 365 business with a state side address but the system keeps getting access to other accounts. I need to pay with a U.S. credit card and your regular system does not p… read more
Jinsmn
Jinsmn
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On 11/28/16 I purchased Microsoft Office 365 Order #
On 11/28/16 I purchased Microsoft Office 365 Order #***********and wish to cancel it before it auto-renews for another year. Could you help with his transaction?? Thanks... Linda Blackwell … read more
ChrisC
ChrisC
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I have purchased Microsoft surface laptop on sept 18 at
Hi I have purchased Microsoft surface laptop on sept 18 at Fry´s … read more
Byron
Byron
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I would like get excel for my computer perferrable free, i
I would like get excel for my computer perferrable free … read more
Shefin
Shefin
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My wife upgraded from Win 7 to Win 10 and shortly thereafter
My wife upgraded from Win 7 to Win 10 and shortly thereafter purchased a license for Microsoft Office 2016 approximately one year ago. Her computer recently has experienced a WDF violation error and I… read more
ChrisC
ChrisC
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I have 2013 Publisher. I've not had any trouble up to this
Hi my name is Donna. I have 2013 Publisher. I've not had any trouble up to this point but today I tried to print a flyer and I get the message Publisher cannot complete the operation. Did I do somethi… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
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I am trying to set up microsoft Office 2016 on a new
I am trying to set up microsoft Office 2016 on a new computer. I only have one email address and when I try to use it, the software tells me that I already have a Mcrosoft account with this email. Hel… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I had a spam email earlier on this year and I did not know
I had a spam email earlier on this year and I did not know that it was spam, so I opened it and clicked on the word [here] and it sent out the same email to everyone on my list. I cleared all the emai… read more
Breland
Breland
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Associate Degree
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Viet, we were traveling to Nevada this weekend and my wife
Viet, we were traveling to Nevada this weekend and my wife could not log on to her cell phone because Microsoft Office said there was unusual activity. After going through a lengthy authentication pro… read more
marshal.anson
marshal.anson
Associate Degree
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This is a long one!!!! Bought Microsoft Office 2013 in Media
This is a long one!!!! Bought Microsoft Office 2013 in Media Markt store in Wiesbaden, GERMANY (where I reside) Needed a new office because the identifying Nr. for Office 2010 was accidently thrown aw… read more
Richard
Richard
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I accidentally uninstalled my Microsoft Office suite of programs
I accidentally uninstalled my Microsoft Office suite of programs which I purchased on line about two years ago. I meant to uninstall the STARTER programs. Can I get them reinstalled somehow? cheers pa… read more
D.Sandlin
D.Sandlin
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6,708 satisfied customers
I want to install another user (me) for Microsoft Office 365
I want to install another user (me) for Microsoft Office 365 Premium. Here is my/your challenge. I have a duel bootup system. Windows 7 Professional. Windows lives on 2 hard drives. I have Office inst… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I am running Word 2011 for home and student on Mac Mountain
I am running Word 2011 for home and student on Mac Mountain Lion. I would like to delete a menu item, but the help tab tells me to use the View Menu to access the menu list There is no View on my menu… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,042 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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