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Lost word file on mac. New computer so added word recently…

Customer Question
Lost word file on...

Lost word file on mac

Technician's Assistant: When did you last update Word?

New computer so added word recently

Submitted: 7 months ago.Category: Microsoft Office
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 7 months ago
How soon will I have an answer? Trying to recover very important document.
Answered in 3 hours by:
1/3/2018
Microsoft Office Technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Microsoft Office
Satisfied Customers: 1,975
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

If you are referring any Office for Mac files, please STOP use any Office applications for now. Immediately.

Please advise what kind of files they are and what happened in details. Thanks.

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Customer reply replied 7 months ago
created word document that was not saved apparently. I created an email with the document as an attachment but that cannot be found as well. I thought that word for mac had auto save feature
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