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I try to sign into my Office 365 account on line and it does
I try to sign into my Office 365 account on line and it does not accept my password. I reset my password ***** receive back and email stating that my password ***** been reset successfully. I then go … read more
Richard
Richard
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IT Manager, Consultant
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Just bought a new laptop 17-by0053ci and trying to set it
Just bought a new laptop 17-by0053ci and trying to set it up. Received message I need to set up a new password. How? … read more
David L
David L
Bachelor's Degree
5,326 satisfied customers
I forgot my password for micosoft. I think windows
i forgot my password ***** micosoft. JA: What application are you using? Customer: i think windows JA: Have you installed any updates recently? Customer: no JA: Anything else you want the Microsoft Of… read more
Byron
Byron
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I just bought a new computer and I am trying to install
I just bought a new computer and I am trying to install Microsoft Office for Home and Students 2016. I have been trying to verify my email account but I am not getting the verification email. I have b… read more
Jins M. N.
Jins M. N.
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Diplom
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I'm trying to reinstall Microsoft Office 2010. I've
I'm trying to reinstall Microsoft Office 2010. I've forgotten my password. After copying the letters/numbers into the box, the screen says I've been sent a new coded passowrd to my email. No such emai… read more
Tech Ben
Tech Ben
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I can't sign into my microsoft office account. happens every
I can't sign into my microsoft office account. happens every time. I send a report and an told all is good and still can't sign in. I'm in mexico for a month and have to be able to work from my comput… read more
bbao
bbao
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I was reinstalling Microsoft office 2016 but it stalled and
I was reinstalling Microsoft office 2016 but it stalled and I was sent to Microsoft but my password ***** not work. I cannot even get my emails as office was uninstalled but it quit before reinstall. … read more
Byron
Byron
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I have been trying to access my Microsoft e-mail acct for
I have been trying to access my Microsoft e-mail acct for three days...they tell me it is incorrect...they have sent me different passwords....seven digits...none work!HELP … read more
Byron
Byron
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I received a "Security Alert" purportedly from Microsoft. It
I received a "Security Alert" purportedly from Microsoft. It is stated that "we think someone might have accessed the Microsoft account ct**** . . . " … read more
Bryan
Bryan
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I can't sign into my Microsoft account to renew my Microsoft
I can't sign into my Microsoft account to renew my Microsoft Office 365. I can't wait 30 days to get this resolved. … read more
caraleneK
caraleneK
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I'm back! I am still not able to log in to Office 365. I got
I'm back! I am still not able to log in to Office 365. I got to the on-line version even though my regular log in isn't recognizing my account. Can I speak to someone> I've been at this 5 hours and… read more
bbao
bbao
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I have 2013 Publisher. I've not had any trouble up to this
Hi my name is Donna. I have 2013 Publisher. I've not had any trouble up to this point but today I tried to print a flyer and I get the message Publisher cannot complete the operation. Did I do somethi… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
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I had a spam email earlier on this year and I did not know
I had a spam email earlier on this year and I did not know that it was spam, so I opened it and clicked on the word [here] and it sent out the same email to everyone on my list. I cleared all the emai… read more
Breland
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Re Microsoft Outlook - We put in a password and then a
Re Microsoft Outlook - We put in a password ***** then a little while later the computer asks us to put in the password ***** Sometimes we are asked after a few minutes and sometimes after a longer pe… read more
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My email has been compromised and I changed my password *****
My email has been compromised and I changed my password ***** I have not received any new emails.… read more
IT Miro
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Bachelor's Degree
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At 1:12 PM today I received an email from Microsoft Account
At 1:12 PM today I received an email from Microsoft Account Services, titled: ID: 101 Email Security -Alert (April. 2015), followed by Microsoft account Email Security alert. It says that several logi… read more
Kamil Anwar
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Exchange account not active;The set of folders cannot be
Exchange account not active; The set of folders cannot be opened. The attempt to log on to Microsoft Exchange has failed. Tried to remove account; The Primary account cannot be removed unless it is th… read more
Pete
Pete
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Hi - I need to update my Windows Live Hotmail Plus payment
Hi - I need to update my Windows Live Hotmail Plus payment details in order to keep my account live. The site keeps telling me to enter a 'code' that it's emailed me but I haven't received any codes d… read more
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IT Miro
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jstinehelfer

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IT Miro

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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