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I have an expired Microsoft Office 365. i do not wish to
I have an expired Microsoft Office 365. i do not wish to upgrade to 2016. I would like to download a microsoft office 2011 version. I do not require Outlook … read more
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Justin Johnson
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I had a laptop purchased from a wholesale outlet with
I had a laptop purchased from a wholesale outlet with windows 10 and office 2013 loaded and fully operational. Two years ago the motherboard failed. i rescued the hard drive with all the installed pro… read more
hongkongpom
hongkongpom
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Associate Degree
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On the evening of May 9th we downloaded from the Microsoft
on the evening of May 9th we downloaded from the Microsoft website a standalone version of Microsoft Publisher 2016. We have an HP pavillion computer with Windows 10 system. After downloading and acti… read more
Cody
Cody
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2,703 satisfied customers
You need to get a supervisor to call me ASAP. I had a chat
You need to get a supervisor to call me ASAP. I had a chat with Claire E. one of your technicians and she downloaded Windows 10 onto my desktop computer without me asking her to do that. I couldn't st… read more
bbao
bbao
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I just bought an HP Envy and I want to install Microsoft
I just bought an HP Envy and I want to install Microsoft Office. What is the latest version of Office? … read more
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I currently own office own a win 10 version & it broke. I
i currently own office own a win 10 version & it broke. I bought a win 7 laptop and it came with office to load on line. question, what woud you do, going forward with the windows 7 laptop? … read more
Byron
Byron
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Bachelor's Degree
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My Outlook calendar disappeared overnight last week and now
My Outlook calendar disappeared overnight last week and now I see that my laptop cannot find Outlook files on the C drive. I called a technician for help and allowed him access at his request--this ha… read more
bbao
bbao
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I have somehow managed to delete Microsoft office from this
I have somehow managed to delete Microsoft office from this laptop. No more word or excel. Can you help? I remember going into tools after an update and asking it to reset to previous update, because … read more
Richard
Richard
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IT Manager, Consultant
15,026 satisfied customers
I can't license my new program on my Windows 10 laptop. I
I can't license my new program on my Windows 10 laptop. I keep getting a message that says "Can't find the license codes". I bought the Office 365 program as part of my purchase of my new Dell Laptop.… read more
Cody
Cody
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2,703 satisfied customers
Jess, I have another question. Hopefully this will open as a
Hi Jess, I have another question. Hopefully this will open as a new question. I have a new Lenovo P50 laptop and am starting to load software onto the computer (it has Windows 10 which is new to me). … read more
bbao
bbao
IT Consultant
2,355 satisfied customers
I too inadvertently deleted Office. I went through the steps
I too inadvertently deleted Office. I went through the steps to restore but fot a message that no restore points have been created on my system drive. The message has a button for System Protection fo… read more
John
John
System/Network administrator
High School or GED
2,693 satisfied customers
I am running MS Office 365 including Outlook 2016 on a Dell
I am running MS Office 365 including Outlook 2016 on a Dell Laptop (new). Outlook is running fine. I installed iCloud and signed in (with Outlook closed) and selected calendars and email to be synced.… read more
comp_audio
comp_audio
Microsoft 365 Ambassador
211 satisfied customers
I have a Dell laptop that I bought a couple of years ago and
I have a Dell laptop that I bought a couple of years ago and I hated it so much that I put it In The closet and forgot about it.. Now I want to give it to my daughter. I had not yet activated the Micr… read more
Viet - Computer Tech
Viet - Computer Tech
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Bachelor's Degree
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Outlook has encountered a problem and needs to close.Outlook
Outlook has encountered a problem and needs to close. Outlook keeps crashing On a Mac Pro, using Mac Office:2011, and I get the message: Outlook has encountered a problem and needs to close. I will op… read more
Dustin
Dustin
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I purchased Microsoft office from you in march 2011. It worked
I purchased Microsoft office from you in march 2011. It worked well until recently but now asks me in enter my product key. The programme was bought and downloaded on line and I have no idea what the … read more
James K.
James K.
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261 satisfied customers
I have historically used Microsoft Office on my windows 7 desktop.
I have historically used Microsoft Office on my windows 7 desktop. I still use my windows 7 desktop and will continue to do so In the last couple of months I have bought a Macbook pro, macbook air and… read more
Dr. Dan
Dr. Dan
Doctoral Degree
605 satisfied customers
I have a error 25004, microsoft office keeps on asking for
I have a error 25004, microsoft office keeps on asking for set up, happened twice yesterday and today now it wont take the product key. have registered in December 2011 already. Also gives system erro… read more
Juliene McKesson
Juliene McKesson
Computer Systems Analyst-Consultant
Master's Degree
80 satisfied customers
When I restore data from one computer to another for Outlook
When I restore data from one computer to another for Outlook 2010, Business Contact Mgr., I get a "cannot restore because I do not own this data file" message. What can I do about that?… read more
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Christopher Bessler
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Associate Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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