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Related Microsoft Office Questions
I cannot save files in Word. The message is error due to
I cannot save files in Word. The message is error due to file permission. I reloaded the software as recommended and now Office cannot find my account. I have spent 3 hours on this already. HELP … read more
Jess M.
Jess M.
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Bachelor's Degree
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I need to change my account billing info in order to renew
I need to change my account billing info in order to renew Windows OFFICE ON MY OLD AND LAPTOPS AND NEW PC. Don't know exact date of initial order and if I replace/renew do I change to Office 365/2016… read more
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Nagarjun Acharya
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I am told that you cannot verify my subscription. I tried to
I am told that you cannot verify my subscription. I tried to access my account but could not decipher the letters and numbers in the area where you check to see if I am a machine...............I wish … read more
Cody
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I have received notification that my Office 365 Personal
I have received notification that my Office 365 Personal subscription is scheduled to be automatically renewed on May 10, 2018. I also was notified to cancel old version of Windows (previous to Window… read more
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Jeevan DSouza
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Product Activation Required is the message I get when I try
Product Activation Required is the message I get when I try to work with Excel or Word. I had not really been concerned before as I could work around it. However I have just been diagnosed with cancer… read more
John
John
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Richard
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I have spent over twenty minutes trying to activate
I have spent over twenty minutes trying to activate Microsoft office on my laptop. It keeps asking me to repeat entering the password ***** my Microsoft account and to enter some scrambled characters … read more
GeekGal
GeekGal
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I purchased microsoft office 2016 for mac in July, but I
I purchased microsoft office 2016 for mac in July, but I don't have the product key. I think I may have received it in the mail at another home this past summer but I perhaps never entered it to fully… read more
Bryan
Bryan
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I renewed Office after a one month trial, thought I didn't
I renewed Office after a one month trial, thought I didn't get it, bought it again at Staples and followed the directions, still doesn't work. I'm fed up and want at least 1 refund. Nothing works well… read more
Roberto
Roberto
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Having problem with my Microsoft account, I've been trying
I've been trying to reactive it and was told there was a problem and to contact this browser … read more
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John
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I am trying to load my new Win 10 Home- I inserted the USB
I am trying to load my new Win 10 Home- I inserted the USB into device port - Powered on my computer - then it say configure it to boot fro USB drive - How do I do that ?!?!?!?!? … read more
Byron
Byron
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I got a renewal notice for office 365- after several
I got a renewal notice for office 365- after several attempts I keep getting told I'm locked out for using wrong pins ,wrong account , wrong passwords etc and to go back and try to use my previous pro… read more
Jess M.
Jess M.
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Bachelor's Degree
842 satisfied customers
My wife upgraded from Win 7 to Win 10 and shortly thereafter
My wife upgraded from Win 7 to Win 10 and shortly thereafter purchased a license for Microsoft Office 2016 approximately one year ago. Her computer recently has experienced a WDF violation error and I… read more
ChrisC
ChrisC
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Associate Degree
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I had to have my PC repaired and I lost my Office Home &
I had to have my PC repaired and I lost my Office Home & Student 2016 HP tech said that they could not reinstall the program, I would have to contact Microsoft my self. I don't have my ticket to show … read more
Cody
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I need to reload Microsoft Office because I had to have work
I need to reload Microsoft Office because I had to have work done on my PC by the Geek Squad. Problem is they had to totally reload Office. When I tried to access I got this demand by Microsoft to ent… read more
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Michael Quiles
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13 satisfied customers
NO PROBLEM SO FAR, THAT IS SECONDARY. I CANNOT ACTIVATE
NO PROBLEM SO FAR, THAT IS SECONDARY. I CANNOT ACTIVATE Microsoft OFFICE BECAUSE I ALREADY ACTIVATED IT A FEW DAYS AGO....BUT MY BRAND NEW HP PAVILLION HAD TO BE RETURNED TO THE FACTORY FOR DEFECT. I … read more
Viet - Computer Tech
Viet - Computer Tech
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22,752 satisfied customers
I bought and downloaded Office yesterday 04/11/2016 some I
I bought and downloaded Office yesterday 04/11/2016 some I do not have a product key, but when I used the Microsoft account Ref, it say i need some other reference to activate. I know no other account… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,015 satisfied customers
I would like to cancel my McAfee virus protection. Currently
I would like to cancel my McAfee virus protection. Currently it is on Auto Renewal. $66.07 was charged to my credit card on June 21, 2016. … read more
Kamil Anwar
Kamil Anwar
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Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

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A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

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I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

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The-PC-Guy

The-PC-Guy

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James K.

James K.

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Kamil Anwar

Kamil Anwar

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219 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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