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I have been trying to download office 365 for days now - I
i have been trying to download office 365 for days now - I have followed every step in the help, but no joy. I am using an HP laptop with windows 10 … read more
Jess M.
Jess M.
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Bachelor's Degree
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I recently replaced my desktop computer and doing so has
I recently replaced my desktop computer and doing so has interrupted my access to my 365 subscription on both my new desktop and my laptop. I think that is because it said I had too many computers - I… read more
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Byron
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Bachelor's Degree
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I am installing a new computer. I am installing my MS Office
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John
John
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My laptop computer just failed, and I had to buy a new one.
Hi, my laptop computer just failed, and I had to buy a new one. How do I switch my new laptop to my Office 365 Home account and remove the old laptop? … read more
ChrisC
ChrisC
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I bought a new Dell i3 laptop on 18 July along with Office
I bought a new Dell i3 laptop on 18 July along with Office Home and Business. About 3 weeks after that date the machine crashed and it was replaced with a new machine. I had no problem in installing m… read more
John
John
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High School or GED
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Have purchased 2 subscriptions to Office 365 to use on 10
Have purchased 2 subscriptions to Office 365 to use on 10 computers. On my iMac, have been using Office 365 for over 2 years without trouble. Upgraded Mac Os to ver 10.13.6. Office 365 worked OK for 2… read more
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Kamil Anwar
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Why do some of the items in Office 365 not work for me. For
why do some of the items in Office 365 not work for me. For example, Text Color. I cannot change text color in the cells to emphasize certain suggestions I am making. … read more
bbao
bbao
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the office has been installed to an old laptop which was returned to CostCo today.… read more
bbao
bbao
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I have spent over twenty minutes trying to activate
I have spent over twenty minutes trying to activate Microsoft office on my laptop. It keeps asking me to repeat entering the password ***** my Microsoft account and to enter some scrambled characters … read more
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GeekGal
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I have office 365 installed should I delete office 2007 home and student? … read more
Jess M.
Jess M.
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We purchased Office 365 personal for our Lodge and when we
We purchased Office 365 personal for our Lodge and when we bought it the store entered my personal info in. I already have Office 365 Home and I need to change the Personal info out of my name and int… read more
Jess M.
Jess M.
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I have been paying for Microsoft Office 365 for over a year.
I have been paying for Microsoft Office 365 for over a year. I still do not have access to the program. Every person I talk with says he or she will see to it I get the code for opening it but nobody … read more
Jess M.
Jess M.
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Bachelor's Degree
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I have several similar Dell computers on which I am running
I have several similar Dell computers on which I am running Office 365 (with all updates installed) and Win 10 64 bit with all updates installed. I am running iCloud on all of them. On all but one, iC… read more
Dustin
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I purchased Microsoft 365 two or three years ago. I went to
I purchased Microsoft 365 two or three years ago. I went to activate it again this year and it says the program I have is not associated with my email address. I have not changed my email address in 3… read more
Richard
Richard
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I have installed a new printer, Epson wf-7610. When I open
I have installed a new printer, Epson wf-7610. When I open print preview my word doc is perfect. but when i print the image at top of page is oversized and cut off approx size of what a header might b… read more
Richard
Richard
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Why can't I install ms office 365 home on two different
why can't I install ms office 365 home on two different machines with same ms account info … read more
Cody
Cody
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I can't license my new program on my Windows 10 laptop. I
I can't license my new program on my Windows 10 laptop. I keep getting a message that says "Can't find the license codes". I bought the Office 365 program as part of my purchase of my new Dell Laptop.… read more
Cody
Cody
Computer Science
2,708 satisfied customers
I have a Samsung Note 4 - I use Office 365 on my Dell
I have a Samsung Note 4 - I use Office 365 on my Dell laptop- When I set appointments or meetings on my phone, they don't show up on my calendar on my laptop. When I set an appointment or meeting on m… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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jstinehelfer

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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