Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I just paid for microsoft office and I cannot find the

Customer Question
Hi I just paid...

Hi I just paid for microsoft office and I cannot find the product key to finish installing I purchased on line

Technician's Assistant: What application are you using?

Office 365 personal

Technician's Assistant: Have you installed any updates recently?

No just purchased this

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

Not to my knowledge

Submitted: 6 months ago.Category: Microsoft Office
Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 5 minutes by:
1/2/2018
Microsoft Office Technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Microsoft Office
Satisfied Customers: 1,805
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Have you visited office.com to sign in and download the apps?

Ask Your Own Microsoft Office Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a microsoft office technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask NewITZone Your Own Question
NewITZone
NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
90 Satisfied Customers
Experience: I have been using Office Pro for 10 years and implemented applications for business use.

NewITZone is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

842 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

653 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

219 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Related Microsoft Office Questions
Does Microsoft require a Reactivation of its product if a
Does Microsoft require a Reactivation of its product if a computer moves geolocations … read more
N Nguyen
N Nguyen
Master of Business
Where is my office 365 key recorded. Outlook. 3rd party took
3rd party took viruses out of this comp and at that time i lost office 365 since then i purchased office2016 after install some apps returned stil having trouble cant install on other machines the 365 because i cant find the key… read more
Moses C
Moses C
Bsc
753 satisfied customers
I'm getting a warning that I need to provide my product key.
I'm getting a warning that I need to provide my product key. I cannot find that key. I am on a subscription and have been paying my bills. ***** *****, registered under***@******.***.(###) ###-#### Ca… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
I bought a new mac and want to install office 365, which I
I bought a new mac and want to install office 365, which I purchased. I typed in the code, but it wansnt' recognized … read more
bbao
bbao
IT Consultant
1,805 satisfied customers
Can I uninstall Microsoft Office 2010 as I have Microsoft
Can I uninstall Microsoft Office 2010 as I have Microsoft 365 installed? … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I work for a law firm and we need our Microsoft Office 365
Hello I work for a law firm and we need our Microsoft Office 365 reactivated. I do not know the past managers info to update it … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
How can I find my office 365 that I paid for over a week or
How can I find my office 365 that I paid for over a week or 2 ago … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I would like to install Microsoft Office on my wife's
I would like to install Microsoft Office on my wife's laptop. She does not need the professional edition just the basic edition so sh can write letters … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I just paid for microsoft office and I cannot find the
Hi I just paid for microsoft office and I cannot find the product key to finish installing I purchased on line … read more
bbao
bbao
IT Consultant
1,805 satisfied customers
Microsoft Office 2016 was purchased from Amazon on
Microsoft Office 2016 was purchased from Amazon on 12-25-2015. How do i download on a new computer. I have a product key number. … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I had office professional 2013 on a computer which crashed
Hi I had office professional 2013 on a computer which crashed and cannot be used I have installed office professional 2013 on a new computer I keep getting this error message This Product cannot be ac… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I have purchased Microsoft surface laptop on sept 18 at
Hi I have purchased Microsoft surface laptop on sept 18 at Fry´s … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I can't license my new program on my Windows 10 laptop. I
I can't license my new program on my Windows 10 laptop. I keep getting a message that says "Can't find the license codes". I bought the Office 365 program as part of my purchase of my new Dell Laptop.… read more
Cody
Cody
Computer Science
2,387 satisfied customers
I just purchased Office 365 personal this morning. I am
I just purchased Office 365 personal this morning. I am trying to open a document and when it comes up it is YYYYYYYYYYYand boxes. I must be doing something wrong. I tried another document and the top… read more
Yvette
Yvette
Bachelor of Science
17 satisfied customers
I bought an Asus laptop back in January, which came with a
I bought an Asus laptop back in January, which came with a free trial of office 365. This product was not working so I called . I was told that product doesn't work well with the Asus computer, but th… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I installed office 365 on my daughters mac air 6 months ago,
I installed office 365 on my daughter's mac air 6 months ago, now trying to install on my son's mac air, but it's not allowing us to do that as it says cannot activate office with his account. Cannot … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I CANNOT DOWNLOAD MY MICROSOFT OFFICE 2013 THAT I JUST BOUGHT
I CANNOT DOWNLOAD MY MICROSOFT OFFICE 2013 THAT I JUST BOUGHT AT MICOSOFT ON-LINE STORE, CAN YOU MAIL ME THE DISK SO THAT I CAN DOWNLOAD IT ONTO MY COMPUTER? WAYNE PETTIGREW AECOM / AVIATION / TAMP AP… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
trying to find product key for my microsoft office 2010 university
trying to find product key for my microsoft office 2010 university edition , have contacted microsoft and been verified as a student but they sent me a key for office 365 which does not work on 2010 ,… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
160 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x