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My save as function is not working. Word 15.38. On a macbook…

Customer Question
My save as function...

My save as function is not working

Technician's Assistant: What application are you using?

Word 15.38

Technician's Assistant: When did you last update Word?

On a macbook air last week

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

This is a NEW problem, it was working fine before

Submitted: 6 months ago.Category: Microsoft Office
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Answered in 3 minutes by:
1/1/2018
Microsoft Office Technician: Bryan, Computer Support Specialist replied 6 months ago
Bryan
Bryan, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Microsoft Office Technician: Bryan, Computer Support Specialist replied 6 months ago

What happens when you try to save a document now? Do you get any error/message?

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Customer reply replied 6 months ago
Cannot open server does not respond
Customer reply replied 6 months ago
I absolutely will not allow you to connect and have not received an answer yet.
Microsoft Office Technician: Bryan, Computer Support Specialist replied 6 months ago

Ok.

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