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I forgot my password and I tried to change it but the

Customer Question
Yes I forgot my...

Yes I forgot my password and I tried to change it but the alternative email and cell number are outdated. How can I edit those and write the actual email and cell number?email

Technician's Assistant: Are you logged into your email account on any other devices?

No I was asked to type the password ***** I forgot it

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

That is my problem the phone number on file is no longer valid neither is the alternate email I don/t know how to update those and have the current email and phone number

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No if I can edit and replace the old email and phone number with the curre3nt ones I think I will be able then to reset a new password

Submitted: 6 months ago.Category: Microsoft Office
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Answered in 2 hours by:
1/1/2018
Microsoft Office Technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Microsoft Office
Satisfied Customers: 1,812
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
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What kind of password ***** *****? Email password ***** phone password ***** computer password?

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