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TO UPGRADE TO MS OS SIERRA, BUT I CANNOT FIGURE OUT IF I…

Customer Question
I'M TRYING TO UPGRADE...

I'M TRYING TO UPGRADE TO MS OS SIERRA, BUT I CANNOT FIGURE OUT IF I FIRST NEED TO UPGRADE TO A EARLIER VERSION AND THEN UPGRADE TO SIERRA

Technician's Assistant: Which software or app can I help with?

IM NOT EVEN SURE YOU CAN UNDERSTAND WHAT IM TRYING TO ASK BECAUSE I DON'T UNDERSTAND ANY OF THIS, BUT I HAD PURCHASED MICROSOFT OFFICE AND THEN REALIZED IT REQUIRES THE SIERRA OS. I BELIEVE I HAVE THE LION OS

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I GUESS NOT………..THANKS!

Submitted: 7 months ago.Category: Microsoft Office
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Answered in 5 minutes by:
12/31/2017
Microsoft Office Technician: Cris, Computer Systems Analyst replied 7 months ago
Cris
Cris, Computer Systems Analyst
Category: Microsoft Office
Satisfied Customers: 7,016
Experience: Over 10yrs experience in Microsoft Office ranging from 2000-2010. Also similar products like OpenOffice.
Verified

Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you.

Can you tell me exactly which version of OS you have? Click on the Apple logo top left. Then click on About this Mac and tell me what version you are running.

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Microsoft Office Technician: Cris, Computer Systems Analyst replied 7 months ago

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