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I am having problems with my Office for Mac 2008 especially
Hello, I am having problems with my Office for Mac 2008 especially Word which Quits and freezes. I have Version 12.1.7 (090302) licensed to Nick Torrens Film Productions Pty Ltd. (product ID 93***-***… read more
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Rennan Lui
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I purchased my MacBook air in 2011 along with a Microsoft
I purchased my MacBook air in 2011 along with a Microsoft Office for Mac 2011. I still have the Product Key. more to come … read more
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Richard
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I'm using Microsoft Word 14.7.3 on a macbook pro. It won't
hello, I'm using Microsoft Word 14.7.3 on a macbook pro. It won't open; I get a Microsoft Error Report message over and over. I can neither "send" it nor "don't send" it. … read more
bbao
bbao
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MS technician. Two quick Word-related questions: First, Word
Hello MS technician. Two quick Word-related questions: First, Word quits unexpectedly each time I try to print a short doc. Any idea why that would be? It's a new development. … read more
bbao
bbao
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I have a MacBook Pro since August 2018. It had my MS Office
Hello. I have a MacBook Pro since August 2018. It had my MS Office programs for Mac on it. The mother board died and had to be replaced. I just opened up and am setting up my computer again. My MS pro… read more
Shefin
Shefin
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I was just talking with someone about my issues with
hi i was just talking with someone about my issues with microsoft word. they moved me to a justanswer secure website. The problem was that I was not on my computer but on my iPod. regardless I am havi… read more
Cody
Cody
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I just purchased Office 365 and installed it on my Imac, I
I just purchased Office 365 and installed it on my Imac, I also have office 2011 installed. I can not find office 365 only old version … read more
Cody
Cody
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I need help installing Microsoft Office 1PC/Mac on my new
I need help installing Microsoft Office 1PC/Mac on my new Mac Book Pro 2018. I have installed everything from my old Mac Book Pro 2012 including Office Mac 2014. I am restricted to viewing only on the… read more
David L
David L
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I am installing a new computer. I am installing my MS Office
Thank you! I am installing a new computer. I am installing my MS Office 365 software as well. It looks like it installed, but now it's asking for my product key... I cannot find it! I have searched fo… read more
John
John
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I need to upgrade to Office 365 Business to get new features
I need to upgrade to Office 365 Business to get new features such as the Accessibility Checker. I am currently using MS Office 2011. Do I need to delete those applications before I download 365? … read more
Aaron B
Aaron B
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High School or GED
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I have Office 2011 for Apple. Recently I now get AutoUpdate
I have Office 2011 for Apple. Recently I now get AutoUpdate can not connect to the update Server! This never used to happen. What can I do to correct it? … read more
bbao
bbao
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My computer was stolen several months ago. I was wondering
My computer was stolen several months ago. I was wondering if I would be able to use the same product key to reinstall on new computer. … read more
Jess M.
Jess M.
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Bachelor's Degree
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I have microsoft office for mac 2011 on my wife's machine,
I have microsoft office for mac 2011 on my wife's machine, she just got a new machine and to resume w/ microsoft office on this new machine we need our product key and w/ jobs we've had to move too ma… read more
bbao
bbao
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I've been blocked from editing my word docs using my Word
I've been blocked from editing my word docs using my Word account. It's asking for a product key that I no longer have. How can I recover this information so I can edit my word docx documents? … read more
Jess M.
Jess M.
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I purchased MS Office 2013 a few years ago and purchased new
Hi - I purchased MS Office 2013 a few years ago and purchased new 2016 recently. I transferred 2013 to my wife's PC and all ok. I purchased new PC for my wife and it appears that 2013 will not activat… read more
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I can no longer use MS Word for Mac on my Sierra computer.
I can no longer use MS Word for Mac on my Sierra computer. All of my business documents are in this. Urgent situation. Please help … read more
John Lohr
John Lohr
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Need CORRECT product key to load Office on computer; one on
Need CORRECT product key to load Office on computer; one on package doesn't work; one supplied for loading on previous computer didn't work either. package code is CYJ7H FX63M BHYC3 2YYD2 QHMR4 02… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
4,339 satisfied customers
Purchased microsoft office home and student 2010 on October
Purchased microsoft office home and student 2010 on October 28, 2011 . Ran into problems with my computer because I accidentally did a reconfiguration when trying to solve printer problem. Have since … read more
Travis B.
Travis B.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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