Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Cannot download anything. New iPad. Keeps telling me to

Customer Question
Cannot download anything. New...

Cannot download anything. New iPad. Keeps telling me to contact support

Technician's Assistant: What Operating System (OS) are you running on your iPad?

Not sorry new to this not sure what you mean

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

Just got it for Christmas tried downloading Skype and won’t let me now not getting past my information

Submitted: 7 months ago.Category: Microsoft Office
Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 4 minutes by:
12/30/2017
Microsoft Office Technician: Isaac Franklin, Support Technician replied 7 months ago
Isaac Franklin
Isaac Franklin, Support Technician
Category: Microsoft Office
Satisfied Customers: 2,001
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your ipad. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question."

Ask Your Own Microsoft Office Question
Microsoft Office Technician: Isaac Franklin, Support Technician replied 7 months ago

Why is it telling you to contact support?

What full message is there? Is this a password/login stopping you at the store when you try to download?

What is the model of your ipad?

Ask Your Own Microsoft Office Question
Customer reply replied 7 months ago
Ok
Microsoft Office Technician: Isaac Franklin, Support Technician replied 7 months ago

Why is it telling you to contact support?

What full message is there? Is this a password/login stopping you at the store when you try to download?

What is the model of your ipad?

Ask Your Own Microsoft Office Question
Customer reply replied 7 months ago
No thanks ...I will go to an apple store located by my house
Microsoft Office Technician: Isaac Franklin, Support Technician replied 7 months ago

Ok, you can reply back here if needed or go here for a refund now.

http://ww2.justanswer.com/help/how-can-i-request-refund-0

Ask Your Own Microsoft Office Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a microsoft office technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask NewITZone Your Own Question
NewITZone
NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
90 Satisfied Customers
Experience: I have been using Office Pro for 10 years and implemented applications for business use.

NewITZone is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

842 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

653 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

219 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Related Microsoft Office Questions
Yesterday I downloaded Microsoft 365 onto a new ipad, and I
Yesterday I downloaded Microsoft 365 onto a new ipad, and I can't get Oultook to work. I need help -- can somebody there help me? I am a subscriber for about the last 4 or 5 years … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor\u0027s Degree
4 satisfied customers
I have lost all passwords to skype when i Unistalled it. 2
i have lost all passwords to skype when i Unistalled it … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have lost a spreadsheet. How can I retrieve it? IPad. The
I have lost a spreadsheet. How can I retrieve it? JA: What application are you using? Customer: IPad JA: Have you installed any updates recently? Customer: Yes the most recent offered. JA: Anything el… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I just changed my password and got an ok and when I tried to
I just changed my password ***** got an ok and when I tried to use it I was told it was incorrect! I've been working on this for 40 minutes and all I want to do is get on skype to talk with my son!! … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
For the past several days I have tried to get into my Skype
For the past several days I have tried to get into my Skype account. In fact it has been 8 days. I have followed all your instructions for days and days and can't get into my Skype Account. I have had… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
We are having two seperate computers with two different
We are having two seperate computers with two different Systems. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have several skype accts but I can';t find the one with
I have several skype accts but I can';t find the one with all the contacts in it that are active. How do I do that … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I'm trying to establish an update on Skype. I have tried
I'm trying to establish an update on Skype. I have tried countless times to enter information and it is rejected. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
Just received a new asus computer It wants us to log buy
Just received a new asus computer It wants us to log buy keeps asking for a code which I don't have? … read more
Cody
Cody
Computer Science
2,427 satisfied customers
I use Word once a month for meeting minutes and it has
I use Word once a month for meeting minutes and it has worked fine until today and it won't let me type anywhere thing. This is on a fairly new Ipad … read more
Mr.Med
Mr.Med
1,220 satisfied customers
I GOT MY aCER RIGHT BEFORE Christmas. I NEED TO REGISTR MY
Hi - I GOT MY aCER RIGHT BEFORE Christmas. I NEED TO REGISTR MY Microsoft OFFICE STUFF BUT CANNOT FIND A "PRODUCT KEY anywhere. There weren't but a couple of pieces of paper in the box....HELP, please… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
I HAVE AOL INSTANT MESSAGING TO COMMUNICATE WITH TWO DEAF
I HAVE AOL INSTANT MESSAGING TO COMMUNICATE WITH TWO DEAF DAUGHTERS. FOR TWO WEEKS NOW WHILE I AM TALKING WITH EITHER ONE OF THEM MY SCREEN GOES WHITE AND I HAVE TO HIT THE X ON THE LOWER RIGHT. WHAT … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a new computer and cannot access my msn.com email.
I have a new computer and cannot access my msn.com email. The account was set up long ago and I do not have the password. Also, we moved after retirement and the phone number, and probably other conta… read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
Microsoft Office 2010 Cannot create a new folder. "New
Microsoft Office 2010 Cannot create a new folder. "New folder" button appears, but will not open… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
My new pcer says that they need dbghelp.dll. How can I get
My new pc'er says that they need dbghelp.dll. How can I get that what shall I do whit my pc'er. Flemming - Denmark… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
What is wrong when (I have one with Somalie and a friend has
What is wrong when (I have one with Somalie and a friend has the same experience with a contact in Spain) suddenly stops* and never is possible again, whatever we tried. * No contact since June Kind r… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
Can you please restore jennifermcdonald12.hotmail.com We
Can you please restore jennifermcdonald12.hotmail.com We have entered the verification numbers received by mobile and they havebeen rejected… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
I have problem with my MS Office copy & paste function at home: 1.
I have problem with my MS Office copy & paste function at home: 1. Word - cannot paste the table, but the content only. 2. Excel - cannot paste the formula, but the value only. The problem cannot be r… read more
John D
John D
Bachelor Degree in Engineering
342 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x