Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I can't reach the 23andme.com/start. Dell inspiron. Is that…

Customer Question
I can't reach the...

I can't reach the 23andme.com/start

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell inspiron

Technician's Assistant: What Operating System (OS) are you running on your Inspiron?

Is that Microsoft Office 10?

Technician's Assistant: What have you tried so far with your Inspiron? Have you installed any updates recently?

No. What happens is that I get lots of websites including yours with information but none that allow me to register.

Technician's Assistant: The Laptop Technician will be able to walk you through that. Anything else you want the Computer Expert to know before I connect you?

Don't think so.

Submitted: 6 months ago.Category: Microsoft Office
Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 1 minute by:
12/29/2017
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 6 months ago
Kamil Anwar
Kamil Anwar, Office Specialist
Category: Microsoft Office
Satisfied Customers: 6,964
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

Ask Your Own Microsoft Office Question
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 6 months ago

What error are you getting trying to reach 23andme.com/start ?

Ask Your Own Microsoft Office Question
Customer reply replied 6 months ago
Thanks. no error. When I type in the website address Google gives me lots of websites but none that match that one.
Customer reply replied 6 months ago
No, guess I will just keep trying myself. thanks anyway
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 6 months ago

Ignore the offer for remote because it is automated (i did not send it).

Follow the link below to reach the website

http://www.23andme.com

And if you can take a second to rate my service by clicking the star icon that will be greatly appreciated.

Ask Your Own Microsoft Office Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a microsoft office technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar
Kamil Anwar, Office Specialist
Category: Microsoft Office
Satisfied Customers: 6,964
6,964 Satisfied Customers
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Kamil Anwar is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

842 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

653 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

6,964 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Related Microsoft Office Questions
I was having software issues with my laptop and took it in
thank you. I was having software issues with my laptop and took it in for repair. They backed up my files but had to wipe out Windows 10 and reinstall. I do not have discs for Microsoft Office to rein… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I am unable to login to windows and my laptop.I have spent
I am unable to login to windows and my laptop.I have spent the past hour trying suggested tips on websites. HELP !!!! i NEED TO GET INTO MY DOCUMENTS.My FACE RECOGNITION AND PASSWORD ***** NOT WORKING… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
I have a new Lenovo computer which should have been
I have a new Lenovo computer which should have been delivered with the Microsoft Office 365 program. However, the delivery did not include a disk or whatever that would allow me entry to the program. … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I need my virus protection renewed and since you are not
I need my virus protection renewed and since you are not using (kaversky?) anymore, I can't get my computer to give me the new antivirus you recommend. … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I'm keep getting notices that there is a problem with my
I'm keep getting notices that there is a problem with my Microsoft Account. I don't have a password ***** a Microsoft account. If I ever had one it was a long time ago and I don't have any information… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I purchase a new Dell Laptop; order number 324841229;
I purchase a new Dell Laptop; order number###-##-#### Customer number###-##-#### as part off the purchase on 1/12/2018, was the software for Microsoft Office 365 personal. DE000000215429516 … read more
JJesus Perez Gonzale
JJesus Perez Gonzale
Bachelors of Science, Computer Engineering
43 satisfied customers
CONFUSED. I signed up once for Microsoft 365 and never got
I signed up once for Microsoft 365 and never got it going and a week ago I signed up again with the idea to have OneNote on my work computer (company owned Microsoft) and on my iPad and Mac. I don't know why but I just can't get my passwords to work. I wonder if the old attempt to get on a year ago is messing me up … read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
I am using Microsoft Word 365 and am grading papers. I need
I am using Microsoft Word 365 and am grading papers. I need to make a comment, but also show where the comment applies. So far I haven't been able to figure it out. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
St installed office home & student 2013 and its listed under
st installed office home & student 2013 and its listed under programs but I cannot get it to work. Word excel etc don't show on my computer at all. … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
Everything. I can't access my Microsoft office 2010. I tried
Everything. I can't access my Microsoft office 2010. I tried putting in my product key number but got an error message telling me it was not a legit number. I entered it twice to make sure I typed it … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I need to reload Microsoft Office because I had to have work
I need to reload Microsoft Office because I had to have work done on my PC by the Geek Squad. Problem is they had to totally reload Office. When I tried to access I got this demand by Microsoft to ent… read more
Michael Quiles
Michael Quiles
Masters of Science in Managing Information Technology
13 satisfied customers
For a while now I have been having a problem saving files
For a while now I have been having a problem saving files into my own folders. No one else has ever used my laptop or these folders. There is no one else who is an administrator. Yet I am being told I… read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
I just purchased this Dell laptop and want to load Microsoft
I just purchased this Dell laptop and want to load Microsoft Office on it which I purchased recently. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My computer was reset and my Microsoft office is no longer
My computer was reset and my Microsoft office is no longer on here … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
I have been a MS Publisher user for many year but just got a
I have been a MS Publisher user for many year but just got a new computer with MS Publisher 2016. I have always used publisher to edit my pictures and in particular compress large photos before postin… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I can't license my new program on my Windows 10 laptop. I
I can't license my new program on my Windows 10 laptop. I keep getting a message that says "Can't find the license codes". I bought the Office 365 program as part of my purchase of my new Dell Laptop.… read more
Cody
Cody
Computer Science
2,387 satisfied customers
I have my office application on the desktop of "me" as a
I have my office application on the desktop of "me" as a user. I can't find the office applications (WORD, Power point, Outlook, etc.) when I switch the the other user accounts on my computer. HELP! … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a Dell inspiron M731R with 8.1 operating system. I
I have a Dell inspiron M731R with 8.1 operating system. I purchased December 2013. It came with a lot of pre-loaded software including Microsoft Office. The other night the computer crashed and a mess… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x