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I have a Mac and purchased Office in 2016 "Home and Student
I have a Mac and purchased Office in 2016 "Home and Student 2016" Recently I've had problem with Excel shutting down with error message stating "shut down unexpectedly", however it has been working...… read more
bbao
bbao
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I have Office 2016 360 and cannot save files as they won't
Good morning Pearl, I have Office 2016 360 and cannot save files as they won't upload. So, files are not even saved on my pc. Can you help., thanks, Charles … read more
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At the request of Apple we downloaded mojave onto our
At the request of Apple we downloaded mojave onto our computer. Things went awry. Excel documents weren't there anymore. Instead Word documents were. We called Apple and he worked for 2 hours, found t… read more
Jason Jones
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Unable to open excel files. I backed up all of my files on
I backed up all of my files on Norton yesterday in cloud and today I can find them in my documents but my excel icon is gone and I get a message when I try to access a file that says the shortcut is no longer working … read more
Mirza Vaseem
Mirza Vaseem
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I lost some Excel files. Haven't. Tried to find it but it is
tried to find it but it is gone. I saved each time I added information. I last used it yesterday … read more
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My computer started updating and restarted. When I went back
My computer started updating and restarted. When I went back to my excel file and started to edit (my checkbook) as soon at I hit tab or enter it started a recovering process and shut down. I have del… read more
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I have been using publisher to make my programs for months
I have been using publisher to make my programs for months now. It is over 40 pages with pictures and text. I have saved it to my computer throughout the process and mulitiple times today. all of a su… read more
bbao
bbao
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I work daily with Excel spreadsheets. I use an early 2015
Hello, I work daily with Excel spreadsheets. I use an early 2015 Mac with OS High Sierra. I've stayed on top of all the updates, but have noticed a lot of glitches in the past month or so. Excel will … read more
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Says in autorecover for word documents set every 10 minutes
says in autorecover for word documents set every 10 minutes (confirmed in Save options) but top left corner Autorecovery icon states autorecover off and I have lost more than one document and it defau… read more
Richard
Richard
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I have lost all my sheets below, on my Excel file - why? I
I have lost all my sheets below, on my Excel file - why? I have Excel 2007 … read more
bbao
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I've been working on a excel spreadsheet. I have 0ffice 365.
I've been working on a excel spreadsheet . I have 0ffice 365 . I've been working on the spread sheet for three days . I have this on a laptop . I was on my iPad deleting some excel spreadsheets . My c… read more
Kris R
Kris R
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I am a new user of Excel 2013 and am working on a project
I am a new user of Excel 2013 and am working on a project using 9 - 10 columns. During the input of data I periodically save what I have done using the icon in the upper left corner. When I shut down … read more
bbao
bbao
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Am deji my wod documeent just shut down word unexpectedly
Customer: hi am deji my wod documeent just shut down word unexpectedly how can i retrieve an unsaved work … read more
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I am developing a spreadsheet on my new MacBook Pro. I've
I am developing a spreadsheet on my new MacBook Pro. I've been working on a complicated formula with lots of conditional statements embedded inside other statements. Before I completed the formula, I … read more
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I was in Excel 2000 filling out a spread sheet. I was adding
I was in Excel 2000 filling out a spread sheet. I was adding new information to this preexisting page. when I tried to get out of the spread sheet, instead of the dropbox asking me if I wanted to save… read more
Richard
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work for a large corporation. its after hours and no IT.
work for a large corporation. its after hours and no IT. also means i have few privs to my pc. did hours of work on an excel document, went to save to a company directory, and its not responding...wai… read more
Viet - Computer Tech
Viet - Computer Tech
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My ASUS Eee PC 1215 Series laptop will not shut down - is continually
My ASUS Eee PC 1215 Series laptop will not shut down - is continually trying to log off. The problem has occurred since downloading Service Pack 2 for Microsoft Office 2010. Can you assist please My e… read more
Freddy M.
Freddy M.
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can I find bookings made yesterday, using excel, all afternoon
can I find bookings made yesterday, using excel, all afternoon that weren't saved before I shut down computer? Are they on clipboard still?… read more
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