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Unable to access computer, Password lost on lap top. Windows…

Customer Question
Unable to access computer...

Unable to access computer, Password ***** on lap top.

Technician's Assistant: Which programs (name and version) are you experiencing this issue with?

Windows 10 Chrome

Technician's Assistant: Have you tried the Repair option, found through Windows' Control Panel? (If that option isn't showing up, the Microsoft Office Expert can help find it in a moment.)

Did not find that option. Is there a cost involved here

Technician's Assistant: You just pay a $5 deposit now and the rest only when you get a reply from the Microsoft Office Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.

What is the expected charge?

Technician's Assistant: You just pay a $5 deposit now and the rest only when you get a reply from the Microsoft Office Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.

OK but I an just trying to make sure this is not a hundrd dollar start fee.

Submitted: 6 months ago.Category: Microsoft Office
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Answered in 2 minutes by:
12/25/2017
Microsoft Office Technician: John, Microsoft Office Specialist replied 6 months ago
John
John, Microsoft Office Specialist
Category: Microsoft Office
Satisfied Customers: 5,924
Experience: I have been in this industry for more that 7 years.i do mainly installing,configuring & troubleshooting Microsoft Office
Verified

Hello and welcome to Justanswer.com site. My name is ***** ***** I will try my best to help you.

Is this boot up/start up password ***** windows 10 sign in password?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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