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I subscribe to Microsoft Word for the Mac. I am a

Customer Question
Hello… I subscribe to...

Hello… I subscribe to Microsoft Word for the Mac. I am a professional writer. I thought it was being updated, and I allowed something like "Microsoft Office" to upload. Now I cannot open any Word files. HELP PLEASE!!!

Technician's Assistant: When could you last open your Word?

Yesterday

Technician's Assistant: Did you recently update your software or Operating System (OS)?

A month or more ago I updated to High Sierra. No problems with that.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Not really… I just need to be able to open and use my Word files. I am a published professional writer, so this ia my livelihood and life blood. Thanks!

Submitted: 7 months ago.Category: Microsoft Office
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Answered in 5 minutes by:
12/24/2017
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 7 months ago
Kamil Anwar
Kamil Anwar, Office Specialist
Category: Microsoft Office
Satisfied Customers: 7,062
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Microsoft Office Technician: Kamil Anwar, Office Specialist replied 7 months ago

What error are you getting trying to open Microsoft word?

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