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I bought Office 365 personal yesterday, not realizing all I
Hello: I bought Office 365 personal yesterday, not realizing all I had to do was renew my license. Whenever I try to open a Word document created with the previous version, i get an "unlicensed" error… read more
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My Office 365 personal subscription expired on 10-6-2018. I
My Office 365 personal subscription expired on 10-6-2018. I realize not having the programs will hamper me big time using the documents I have stored using the software. What can I do today? … read more
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May 5, 2018, I graduated from Belmont University, Nashville,
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Jess M.
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May I have phone number to talk to a live Tech person? HTC.
may I have phone number to talk to a live Tech person? … read more
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Hello! I am very upset as I am unable to purchase the Office 365 program as my account needs to be renewed. Microsoft said my credit card was not valid. Actually it is and is renewed. Personally, beca… read more
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I am trying to determine whether my subscription is Office
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At the beginning of April, i purchased Microsoft Office 365 personal subscription. It was to be automatically renewed on May 4, 2018. But according to my P.C. the original subscription is not renewed and I no longer have access to the use of microsoft office HELP … read more
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Hi yes- I am with my daughter ***** *****lon and we have just renewed her expired Office 365 Personal-paid $99 -it says we have to REsynch -no joy- try to open Office Word and still says Unlicensed - … read more
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bbao
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I received an Office 365 subscription on January 21, 2017
I received an Office 365 subscription on January 21, 2017 and was just notified that it would be renewed on January 21, 2018, which is OK, but I also received a notice on October 20, 1917 that my subs… read more
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I am trying to connect to office 365 i have been on the line
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I purchased Office 365 on April 23,2017. I received a
I purchased Office 365 on April 23,2017. I received a billing from you that you were going to renew it again on May 16,2017. It is not due to renew until April 2018. Can somebody do something about th… read more
Jay D
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I just my renewed my annal subscription to Microsoft Office
I just my renewed my annal subscription to Microsoft Office - home. The confirmation indicates that I can now download it. I already have it so why do I have to download it. If I download it, am I goi… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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