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I screwed up trying to get another language and now it won't…

Customer Question
I screwed up trying...

I screwed up trying to get another language and now it won't show anything

Technician's Assistant: What application are you using?

Window starter 2010

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 8 months ago.Category: Microsoft Office
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Answered in 4 minutes by:
12/21/2017
Microsoft Office Technician: Bryan, Computer Support Specialist replied 8 months ago
Bryan
Bryan, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Microsoft Office Technician: Bryan, Computer Support Specialist replied 8 months ago

Are you having this issue with the Office Starter program? Did it come pre-installed with your computer?

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Customer reply replied 8 months ago
I got windows 10 and that was with it
Microsoft Office Technician: Bryan, Computer Support Specialist replied 8 months ago

Can I connect to your screen to check the program now?

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Customer reply replied 8 months ago
just tell me what to do
Microsoft Office Technician: bbao, IT Consultant replied 8 months ago
bbao
bbao, IT Consultant
Category: Microsoft Office
Satisfied Customers: 1,988
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

What specific language do you want to add into Windows 10?

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Customer reply replied 8 months ago
this was suppose to be $5.00 where did the $47.50 come in ans i fixed it myself also i cancelled the monthly
bill you put in for .you are crooks
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