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I downloaded MicroSoft Office 2013. Download OK but

Customer Question
I downloaded MicroSoft Office...

I downloaded MicroSoft Office 2013. Download OK but apparently I activated the product key twice and now I cannot authenticate my license by internet nor by phone. When I use the phone and enter the proliferation of 7 digits numbers (3 times) I am told my confirmation is not correct. Any help would be appreciated.

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I have no problem with my phone I am trying to use the phone to authenticate MicroSoft Office on my laptop

Submitted: 6 months ago.Category: Microsoft Office
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Answered in 31 minutes by:
12/21/2017
Microsoft Office Technician: Cody, Senior Systems Administrator replied 6 months ago
Cody
Cody, Senior Systems Administrator
Category: Microsoft Office
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Microsoft Office Technician: Cody, Senior Systems Administrator replied 6 months ago

Where id you purchase the key at?

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Customer reply replied 6 months ago
I was able tosuccessfully complete the authentification. Thank you. No further help required
Microsoft Office Technician: Cody, Senior Systems Administrator replied 6 months ago

ok sounds good

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Customer reply replied 6 months ago
I was able to complete the work
NO help required
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