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We installed microsoft office 365 about three weeks ago. My…

Customer Question
We installed microsoft office...

We installed microsoft office 365 about three weeks ago. My secretary is unable to get into her e-mails because the poop up is requiring a password. She never received a password. How do we go about getting a password ***** her so she can get intoher e-mails?

Technician's Assistant: What application are you using?

Google chrome?

Technician's Assistant: Have you installed any updates recently?

No.

Submitted: 7 months ago.Category: Microsoft Office
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Answered in 5 minutes by:
12/20/2017
Microsoft Office Technician: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Microsoft Office Technician: Bryan, Computer Support Specialist replied 7 months ago

What's the email address that you are having this password ***** with?

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