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I have microsoft home & student 2016. Word processing part
I have microsoft home & student 2016. Word processing part would not accept word documents from reliable sources. I ran the quick fix option but that did not work so I ran the fix from the online opti… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I am installing a new computer. I am installing my MS Office
Thank you! I am installing a new computer. I am installing my MS Office 365 software as well. It looks like it installed, but now it's asking for my product key... I cannot find it! I have searched fo… read more
John
John
System/Network administrator
High School or GED
2,082 satisfied customers
My computer crashed and I've had to reinstall all programs.I
My computer crashed and I've had to reinstall all programs.I had a copy of MS Office Home and Student 2016, ID number **************** and I can't access this now. The email and password ***** with th… read more
Moses C
Moses C
Bsc
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I updated my windows 10 home to windows 10 pro. I am trying
I updated my windows 10 home to windows 10 pro. I am trying to install my office but microsoft is saying my product code is invalid. … read more
Byron
Byron
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Bachelor's Degree
411 satisfied customers
In feb. 2017 I purchased office home and student 2016
in feb. 2017 I purchased office home and student 2016 edition from dell. dell sent me to the digital locker to reload the software when I key on the product it defaults to your web site which ask for … read more
Justin Johnson
Justin Johnson
Owner
2,730 satisfied customers
I purchased an HP computer on September 8, 2017 and at that
I purchased an HP computer on September 8, 2017 and at that time I also purchased Office Home & Student 2016 for $130. I opened my computer yesterday and the entire MS Office suite (Word, Excel, Power… read more
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Byron
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Microsoft Word quit unexpectedly. This message after an
Microsoft Word quit unexpectedly. This message after an update. … read more
John Lohr
John Lohr
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Teaching Certification
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I worked with 2 techs this morning and lost them we are
I worked with 2 techs this morning and lost them we are trying to reinstall Microsoft Office Home and Student Suite 2016 on my Mac account. … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,398 satisfied customers
Can I uninstall Microsoft Office 2010 as I have Microsoft
Can I uninstall Microsoft Office 2010 as I have Microsoft 365 installed? … read more
John
John
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High School or GED
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I can no longer use MS Word for Mac on my Sierra computer.
I can no longer use MS Word for Mac on my Sierra computer. All of my business documents are in this. Urgent situation. Please help … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
842 satisfied customers
I had to reset my PC yesterday and now I need to reinstall
I had to reset my PC yesterday and now I need to reinstall my Microsoft Word. … read more
Bryan
Bryan
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8,751 satisfied customers
I have installed a new office 2016. Every time I open my
Hi, I have installed a new office 2016. Every time I open my outlook or word, excel etc. I have to activate it with the product key. How do I set it up that I don't have to do this everytime? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
I updated my software and in so doing, lost my ability to
I updated my software and in so doing, lost my ability to add words to my "custom" dictionary. It tells me I don't have access to do this. How can I get this option back? Dan Hostetler … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
I have purchased Microsoft surface laptop on sept 18 at
Hi I have purchased Microsoft surface laptop on sept 18 at Fry´s … read more
Byron
Byron
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Bachelor's Degree
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I have a new (1 month old) HP Envy laptop with Windows 10. I
I have a new (1 month old) HP Envy laptop with Windows 10. I bought and installed the Microsoft Office 16 package I purchased at Best Buy in Missoula MT. It all worked perfectly until the last four da… read more
Aparna Indresh
Aparna Indresh
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Electronics & communication engineering
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We received a message that we exceeded maximum number of
We received a message that we exceeded maximum number of uses available for our Microsoft Office license. We bought a new Office license in May 2017, had it installed at a Staples and don't understand… read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
219 satisfied customers
I have Microsoft Office 2016 for which I pay $6.99 per
I have Microsoft Office 2016 for which I pay $6.99 per month. The Outlook (email) has never loaded properly but I didn't worry about it. Now I have a job that requires me to have Outlook installed thr… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,472 satisfied customers
Jess, I have another question. Hopefully this will open as a
Hi Jess, I have another question. Hopefully this will open as a new question. I have a new Lenovo P50 laptop and am starting to load software onto the computer (it has Windows 10 which is new to me). … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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