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I somehow deleted an entire folder of files - it may have…

Customer Question
HI, I somehow deleted...

HI, I somehow deleted an entire folder of files - it may have happened about 5 days ago -- is there any way to recover the folder?

Technician's Assistant: Which programs (name and version) are you experiencing this issue with?

Microsoft Word 10

Technician's Assistant: Is your Word file saved to cloud storage services like Dropbox, Google Drive, or OneDrive?

No

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

Nothing else I can think of, thank you.

Submitted: 7 months ago.Category: Microsoft Office
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Answered in 5 minutes by:
12/19/2017
Microsoft Office Technician: PC_Wizzard, Computer Enthusiast replied 7 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 1,070
Experience: Server, networking, desktop questions welcome.
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Thank you for your question. My name is ***** ***** I look forward to assisting you.

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Microsoft Office Technician: PC_Wizzard, Computer Enthusiast replied 7 months ago

What operating system do you use?

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Customer reply replied 7 months ago
Microsoft Word
Microsoft Office Technician: PC_Wizzard, Computer Enthusiast replied 7 months ago

Win 7, 8 or 10?

Hold down the Windows button + R and type in Winver and hit enter to get the version?

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Customer reply replied 7 months ago
I DO NOT WANT A FREE TRIAL. PLEASE DO NOT SIGN ME UP FOR ANYTHING OTHER THAN THE $5 I JUST PAID FOR. CAN I HAVE MY ANSWER?
Microsoft Office Technician: PC_Wizzard, Computer Enthusiast replied 7 months ago

Please note that this is a paid service and the $5 dollar is only a deposit.

Do you want to continue?

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Customer reply replied 7 months ago
NO NO NO, PLEASE CANCEL THIS SERVICE. I'M NOT PAYING ANYTHING MORE THAN $5! PLEASE CANCEL THIS SERVICE IMMEDIATELY.
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