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I purchased MS 365 yesterday and it is downloaded and

Customer Question
I purchased MS 365...

I purchased MS 365 yesterday and it is downloaded and installed, but I cannot activate

Technician's Assistant: What application are you using?

Word

Technician's Assistant: When did you last update Word?

I do not recall

Technician's Assistant: What have you tried so far with your Word?

Go through the activation process

Submitted: 7 months ago.Category: Microsoft Office
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Answered in 1 minute by:
12/19/2017
Microsoft Office Technician: Richard, Software Specialist replied 7 months ago
Richard
Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 47,275
Experience: Over 15 year experience resolving Microsoft Office Issues
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the exact message you get when it fails to activate?

Thank you

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