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Microsoft word 2011 very frequently fails in the middle of
Microsoft word 2011 very frequently fails in the middle of working on a long word document. I have reported it several times. when it comes back on it provides me with two versions of the document. No… read more
bbao
bbao
IT Consultant
2,242 satisfied customers
I have Microsoft Office on my MAC Pro. WORD has been
I have Microsoft Office on my MAC Pro. WORD has been malfuntioning and I can not open any of the documents I have on the WORD site. I need this corrected now. … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
880 satisfied customers
All of a sudden, when I open an old file, change it and save
All of a sudden, when I open an old file, change it and save the new document under a new name, the old file disappears. How can I prevent this? I've lost two important files. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,656 satisfied customers
When I try to save a document it asks me to log in and then
When I try to save a document it asks me to log in and then goes into never never land. It then goes into Not Responding mode. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
I have Office 365 Home Subscription on an IMac. I am having
I have Office 365 Home Subscription on an IMac. I am having trouble using the 1 TB OneDrive cloud storage. I do not believe I have it set up correctly. I would like to share a file with Family Tree Ma… read more
bbao
bbao
IT Consultant
2,242 satisfied customers
I just opened Microsoft Word, to write a letter. On the new
I just opened Microsoft Word, to write a letter. On the new document, it shows a "mail merge menu" and I cannot get rid of it..or write over it or under it.....it is stuck there. My name is*****: What… read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
8 satisfied customers
I have microsoft office for mac 2011 on my wife's machine,
I have microsoft office for mac 2011 on my wife's machine, she just got a new machine and to resume w/ microsoft office on this new machine we need our product key and w/ jobs we've had to move too ma… read more
bbao
bbao
IT Consultant
2,242 satisfied customers
I have word 16.1 on a mac, we have uploaded a doc to
I have word 16.1 on a mac, we have uploaded a doc to Onedrive and I want to edit the doc locally and post edits to the Onedrvie doc since it's a shared doc with multiple people. When I right mouse click to open the word doc from Onedrive it does not launch word and open the doc. WHY? … read more
bbao
bbao
IT Consultant
2,242 satisfied customers
I just installed Microsoft 360 and have been using one drive
I just installed Microsoft 360 and have been using one drive for all my documents and I have the entire drive synced to my desktop unfortunately when I want to delete all of the folders on my local ma… read more
bbao
bbao
IT Consultant
2,242 satisfied customers
I am using Microsoft Office For Mac on my MacBook Pro
I am using Microsoft Office For Mac on my MacBook Pro (MacBook Pro Retina, 15-inch, Mid 2014). Primarly Excel and Word. I recently (maybe 8 - 12 weeks ago) updated my Operating System (OS) to macOS High Sierra 10.13.3. For a while now, maybe 2 weeks, I have been unable to retrieve my documents in these appications. I try to open either WOrd or Excel and get a dialog box informing me that "Microsoft Excel (or Word) has encountered a problem and needs to close." The Error Report displays as follows, "Microsoft Error Reporting log version: 2.0Error Signature: Exception: EXC_ARITHMETIC Date/Time: 2018-03-02 21:07:00 +0000 Application Name: Microsoft Excel Application Bundle ID: com.microsoft.Excel Application Signature: XCEL Application Version: 14.7.3.170325 Crashed Module Name: Microsoft Excel Crashed Module Version: 14.7.3.170325 Crashed Module Offset: 0x00122309 Blame Module Name: Microsoft Excel Blame Module Version: 14.7.3.170325 Blame Module Offset: 0x00122309 Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 Crashed thread: 0 … read more
bbao
bbao
IT Consultant
2,242 satisfied customers
I can't open any documents. When I open Microsoft, it ays
I can't open any documents. When I open Microsoft, it ays "the document normal.dtm. bak cannot be opened. Others can't be opened as well. … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,580 satisfied customers
I'm trying to create Hyperlinks in a word document. They
Hi, I'm trying to create Hyperlinks in a word document. … read more
bbao
bbao
IT Consultant
2,242 satisfied customers
I just reinstalled Microsoft Office 2011 for Mac. Can you
I just reinstalled Microsoft Office 2011 for Mac. Can you help me reinstall my Outlook email account … read more
bbao
bbao
IT Consultant
2,242 satisfied customers
I some how got I cloud drive turned on and now my word
I some how got I cloud drive turned on and now my word documents go to one drive and I can't find them. I have a new MacBook Air and I really don't know how to use it very well. … read more
bbao
bbao
IT Consultant
2,242 satisfied customers
I have word for i[pad and i accidentally deleted a huge
i have word for i[pad and i accidentally deleted a huge entry on the program it says i can go online and see previous revision of my document how do i do that … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
974 satisfied customers
I lost a document in Word that I have not saved. My MacBook
I lost a document in Word that I have not saved. My MacBook Pro did an auto update and shut down Word. How can I retrieve there word doc? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
974 satisfied customers
Was working on a word doc, then my mac suddenly shut off.
Was working on a word doc, then my mac suddenly shut off. When I re-booted, the original saved document appeared for a couple of second before the auto-saved version showed. I should've saved it strai… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
hi I just uninstalled the latest version of office and it wont
hi I just uninstalled the latest version of office and it wont let me use my previous version (word 2007). Can you help?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,748 satisfied customers
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