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Need to change outlook password. I have a bigpond email

Customer Question
Need to change outlook...

Need to change outlook password

Technician's Assistant: Are you logged into your Outlook account on any other devices?

I have a bigpond email address on my mobile

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Phone 0438 230143

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just that one

Submitted: 7 months ago.Category: Microsoft Office
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Answered in 9 minutes by:
12/19/2017
Microsoft Office Technician: Aparna Indresh,
 replied 7 months ago
Aparna Indresh
Category: Microsoft Office
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Microsoft Office Technician: Aparna Indresh,
 replied 7 months ago

It sounds like you want to reset the password ***** your outlook account in this case please follow the below steps:

To reset your password:

  • Click on this link https://account.live.com/password/reset.

  • Choose the reason you need your password ***** then click Next.

  • Enter the Microsoft account email address you're trying to recover.

  • Enter the characters you see on the screen, then click Next.

  • If you have security info on your account, we'll send a one-time code to the alternate phone number or email address you gave us. After you enter the code on the next screen, you'll be able to make a new password. Learn more about security info and security codes.

If that doesn't work or if any other steps is unclear please let me know, So that we can try some other alternate solution. Thank you

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