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I bought Microsoft works today. I have a message saying that
I bought Microsoft works today. I have a message saying that download is complete. But when I open Word documents, I cannot modify the file. This was the situation before I bought the Works. What is w… read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
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I just closed a file and it didn't ask me to save changes so
I just closed a file and it didn't ask me to save changes so I lost them all. 1st time that has happened … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
454 satisfied customers
I have been away for 2 weeks and just tried to open my word
I have been away for 2 weeks and just tried to open my word 2013 documents. They say I need to activate my account. I have not done anythings for 2 weeks so don't see why this should just happen for n… read more
John
John
System/Network administrator
High School or GED
2,660 satisfied customers
I am attempting to save a Word document. First it told me I
I am attempting to save a Word document. First it told me I couldn't since it was in use. Now it says that Microsoft Office is not responding. Any re-start or closing may lose the document. This has h… read more
technicalcat
technicalcat
Computer Science
1,625 satisfied customers
Word automatically updated recently. The icon changed and I
Word automatically updated recently. The icon changed and I can no longer get into my documents. Edit function is locked; appears that I have to have a 1 month subscription, but when I try to activate… read more
Specialist Sean S.
Specialist Sean S.
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919 satisfied customers
Why am I not able to edit my word documents all of a sudden?
Why am I not able to edit my word documents all of a sudden? I feel like I'm being held hostage by Microsoft. This is crazy. … read more
Jason Jones
Jason Jones
AAS Information Technology
11,353 satisfied customers
I wrote a recommendation on a word document, but now I
I wrote a recommendation on a word document, but now I cannot open the document after submitting it to the organization that required it. How can I retrieve the information. … read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
919 satisfied customers
Word crashed and didn't autorecover my file. I can't find
Word crashed and didn't autorecover my file. I can't find any copy of this file more recent than April 3 and I've worked on it almost every day since then. … read more
WesPCDr
WesPCDr
Master's Degree
185 satisfied customers
Mail merge on a Mac. How do I insert .png images? I have the
Mail merge on a Mac. How do I insert .png images? I have the path in an .xls, the path name is ***** ***** the document, but not the image. … read more
Justin Williams
Justin Williams
Bachelor of Science in Information Technology
16 satisfied customers
I sent someone an email with an attachment that I want them
I sent someone an email with an attachment that I want them to be able to change. How do I do that? thanks!… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,778 satisfied customers
hi I just uninstalled the latest version of office and it wont
hi I just uninstalled the latest version of office and it wont let me use my previous version (word 2007). Can you help?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,778 satisfied customers
Hello Im running Word 2010 on windows 7 home edition on an
Hello I'm running Word 2010 on windows 7 home edition on an HP Pavilion dm4 notebook and didn't notice I was unplugged and the computer just shut down without notice. I turned it back on and after eve… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
I am a CPA and need to have secure client notes. Various staff
I am a CPA and need to have secure client notes. Various staff may write new notes on a client but I don't want anyone deleting them after. This has happen in the past but I can't find out who it was.… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
When I open a Word file, i cant see the text that others can
I have Office 2011. Problem example: When I open a Word file (docx) the text does not appear. I can tell that the text is there but I can't see it. An associate with the same Office 2011 program can o… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
How do I edit text in Pages 09? I am writing a newsletter
How do I edit text in Pages 09? I am writing a newsletter and I need to make changes in the text. I have searched tutorials, etc with no success. If I attempt to highlight words to change or a place t… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
2,904 satisfied customers
Word 2000 - word automatically changed the normal document
Word 2000 - word automatically changed the normal document template. Do you want to load it? If I answer yes I get a dialog box that says Word could not recover an automatically saved document from th… read more
jstinehelfer
jstinehelfer
Information Systems Manager
High School or GED
36 satisfied customers
When I try to open microsoft word, I get this message... "Microso
When I try to open microsoft word, I get this message... "Microsoft Office Word has not been installed for the current user. Please run setup to install the application." I have run setup, and I have … read more
jstinehelfer
jstinehelfer
Information Systems Manager
High School or GED
36 satisfied customers
How do you unlock a document. I was writing and changing the
How do you unlock a document. I was writing and changing the document which is a book that I am writing and when I came back to it it said the document was locked. I did not change anything. Microsoft… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
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Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

842 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

653 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

219 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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