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I bought Office for my home computer last night. Received…

Customer Question
Hi. I bought Office...

Hi. I bought Office for my home computer last night. Received confirmation this morning that l had acquired both the 30 day trial plus l bought the suite for 365 days. Two problems. 1 - in error l took the 30 day trial so l don't need it. 2 - l cannot see anywhere on my screen the Office logos (PowerPoint, Word, Excel etc). Can you help me? My order number was/is(###) ###-#### Rgds, ***** *****

Technician's Assistant: When did you last update PowerPoint?

Last night , 12 hours ago

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No, thankyou

Submitted: 8 months ago.Category: Microsoft Office
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Answered in 2 hours by:
12/17/2017
Microsoft Office Technician: bbao, IT Consultant replied 8 months ago
bbao
bbao, IT Consultant
Category: Microsoft Office
Satisfied Customers: 1,975
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

1. If you have chosen the free trial, just ignore furhter actions, that should be fine. Just make sure to cancle it by the end of 30 days so Microsoft won't charge you for the next billing period.

2. If you can't see the Office logos, they might haven't been installed. Go to office.com to download and start the installation. Please be aware that you need your Microsoft account to log in, the same ID you used for Office purchase.

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