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Your techs recently reset my computer, changing my password…

Customer Question
Your techs recently reset...

Your techs recently reset my computer, changing my password ***** the original microsoft value, which I do not have. Can you help me?

Technician's Assistant: What application are you using?

Microsoft operating system. I can't get into my machine

Technician's Assistant: Have you installed any updates recently?

Yes, a complete reset to my computer performed by your people

Submitted: 8 months ago.Category: Microsoft Office
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12/16/2017
Microsoft Office Technician: Byron, Computer Support Specialist replied 8 months ago
Byron
Byron, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 3,400
Experience: CCNA, A+, MCSE with over 12 years experience.
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Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me the email address that shows on the screen where you log in?

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