Microsoft Office

Microsoft Office Questions? Ask a IT Expert for Support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Microsoft Office

Help installing micro soft office. 2016. Its a new (refur)

Customer Question
Help installing micro soft...

Help installing micro soft office

Technician's Assistant: What application are you using?

2016

Technician's Assistant: Have you installed any updates recently?

Its a new (refur) just got it

Submitted: 2 months ago.Category: Microsoft Office
Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 5 minutes by:
12/13/2017
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 2 months ago
Kamil Anwar
Kamil Anwar, Office Specialist
Category: Microsoft Office
Satisfied Customers: 6,261
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

Ask Your Own Microsoft Office Question
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 2 months ago

What problem you are facing trying to install Microsoft Office?

Ask Your Own Microsoft Office Question
Customer reply replied 2 months ago
help install office
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 2 months ago

Did you buy it online or through a retailer?

Ask Your Own Microsoft Office Question
Customer reply replied 2 months ago
i down loaded but cant install
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 2 months ago

When you click on the setup file, what error do you get? Can we do a remote session so i can install this for you?

Ask Your Own Microsoft Office Question
Customer reply replied 2 months ago
on line
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 2 months ago

When you click on the setup file, what error do you get? Can we do a remote session so i can install this for you?

Ask Your Own Microsoft Office Question
Customer reply replied 2 months ago
it asks for a code
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 2 months ago

Which code?

Ask Your Own Microsoft Office Question
Customer reply replied 2 months ago
like a permission code
Customer reply replied 2 months ago
or password
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 2 months ago

Can you take a screen shot and attach it here

Ask Your Own Microsoft Office Question
Customer reply replied 2 months ago
how do i do that as you can tell i am not too advanced on all this
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 2 months ago

Would you like me to just connect to your computer and sort it out for you?

Ask Your Own Microsoft Office Question
Customer reply replied 2 months ago
thanks for your help but i will try to do it. too much money thank you to
Microsoft Office Technician: Kamil Anwar, Office Specialist replied 2 months ago

Welcome, if you want i can reduce the remote offer to $15.

Ask Your Own Microsoft Office Question
Was this answer helpful?
Ask NewITZone Your Own Question
NewITZone
NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
90 Satisfied Customers
Experience: I have been using Office Pro for 10 years and implemented applications for business use.

NewITZone is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

701 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

588 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

157 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Chris L.

Chris L.

Support Specialist

147 satisfied customers

Certified Expert with over 10 years experience.

< Previous | Next >

Related Microsoft Office Questions
Trying to login in my computer my password was 1208.
Trying to login in my computer my password ***** 1208 … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
954 satisfied customers
Sean, I'm going to print and use the document you sent to
Sean, I'm going to print and use the document you sent to me. If I have questions along the way, I'll reach out to you again. Okay?… read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
863 satisfied customers
TRYING TO DOWNLOAD OFFICE I HAVE A KEY. SORRY BEGINNER. NOT
TRYING TO DOWNLOAD OFFICE I HAVE A KEY JA: What application are you using? Customer: SORRY I AM A BEGINNER JA: Have you installed any updates recently? Customer: NOT GOR OFFICE JA: Anything else you w… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
701 satisfied customers
I'm trying to make a letterhead template. I've got the
Hi! I'm trying to make a letterhead template. I've got the letterhead in place and stupidly thought that I could save it as a template - but then you can't type a letter on it! How can I work this out… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Lke a fool, when I retired, I bought a mac '"o mom, it's so
Lke a fool, when I retired, I bought a mac '"o mom, it's so much easier than milcrosoft.' HAH. I am still doing some consulting and editing of documents which are sent to be in MS word, But getting th… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,323 satisfied customers
I have just started to use Outlook 2016. (Don't like it
I have just started to use Outlook 2016. (Don't like it much, far too complex & far too many features & functions that I will never use!! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,323 satisfied customers
I have Office 365 on my home computer. I would also like to
My name is ***** *****, I have Office 365 on my home computer. I would also like to have it on my laptop. Can you help me with that? … read more
technicalcat
technicalcat
Computer Science
839 satisfied customers
I purchased Microsoft word last year. I have a new MacBook
I purchased Microsoft word last year. I have a new MacBook Air. How do I access what I already purchased? … read more
Kris R
Kris R
IT Manager
Computing
3,142 satisfied customers
On the 8th November 2017 I purchased Microsoft Office
On the 8th November 2017 I purchased Microsoft Office online. Last week I scanned a document into my computer and tried to email it on and it kept coming up telling me that my Microsoft Office 2010 wa… read more
Cody
Cody
Computer Science
1,833 satisfied customers
In my laptop, ctrl keys are not working, also I have MS
In my laptop, ctrl keys are not working, also I have MS office 2016, so I am unable to download a ppt in 2003 version… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have Excel for Mac version 16.10. When I open a file and
I have Excel for Mac version 16.10. When I open a file and click "save as" the save button is not alive. I want to save a 2017 spreadsheet with a 2018 name and modify it for Jan.2017 use. I've done th… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I purchased a desktop computer from walmart and now realize
I purchased a desktop computer from walmart and now realize it says i need to activate windows 10. The ad says it came with windows 10 professional installed, but it has not been activated yet. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I need help with an excel formula. I am on 365. I need help
I need help with a specific formula that nests an IF and an AND within a TEXTJOIN … read more
david
david
Bachelor's Degree
129 satisfied customers
Go slowly. How do I re-set my microsoft password? I have no
Please go slowly. How do I re-set my microsoft password? I have no idea what my password ***** Paul Sarno … read more
George Sibiya
George Sibiya
PhD
223 satisfied customers
When I try to print, it wants the name for a printer file.
When I try to print, it wants the name for a printer file. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,321 satisfied customers
I can no longer copy and paste in word. I searched for
I can no longer copy and paste in word. I searched for updates and there were at least two. In the midst of an update I get the message “please close the following application to continue installation… read more
Cody
Cody
Computer Science
1,833 satisfied customers
I bought Microsoft Word but cannot save or forward files,
I bought Microsoft Word but cannot save or forward files … read more
Mr.Med
Mr.Med
978 satisfied customers
I cleaned my computer @ the Apple Store anon longer have
I cleaned my computer @ the Apple Store anon longer have Microsoft Word. It disappeared. What do I do? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,321 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x