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I bought Office 11 for 5 different computers, and used my…

Customer Question
I bought Office 11...

I bought Office 11 for 5 different computers, and used my account (*****@******.***) to activate it on my Mac Pro. Now when I try to activate Word on my MacBook is says "The authentication session has expired. Please sign-in again." WTF dude?

Technician's Assistant: When did you last change your password ***** Apple ID?

Never.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

It's not my Apple ID, its my Microsoft account.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Just that it's my Microsoft account...

Submitted: 7 months ago.Category: Microsoft Office
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Answered in 2 hours by:
12/13/2017
Microsoft Office Technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Microsoft Office
Satisfied Customers: 1,819
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Have you logged on at office.com using your Microsoft account to check the order and activation status? Please do not type the password ***** your email box, use the password ***** its Microsoft account. Thanks.

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