Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Connect one-on-one with {0} who will answer your question

Related Microsoft Office Questions
I have purchased office 365 home but cannot install on
I have purchased office 365 home but cannot install on additional computers … read more
Moses C
Moses C
Bsc
1,056 satisfied customers
I just bough on-line 365 microsoft office. Downloaded it,
Hi, I just bough on-line 365 microsoft office. Downloaded it, but cannot sign in. Although I accessed my account, I CANNOT activate it. Every time I tried to install it, after putting I.D., and passwo… read more
Vishnu Babu
Vishnu Babu
Engineer - Information Technology
Microsoft Certified Technology Specialist (MCTS)
102 satisfied customers
Shefin! I updated my Mac Book Air to Mojave 10.14.1 and
Hi Shefin! I updated my Mac Book Air to Mojave 10.14.1 and suddenly the Word and Excel and I'm presuming ppt have stopped working. It says: Buy Officer or activate. I have tried everything. It has not… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,010 satisfied customers
I recently bought microsoft office 2016 for my macbook pro
I recently bought microsoft office 2016 for my macbook pro but can't install it. When I click on the link this comes up: … read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
256 satisfied customers
I have been told by the Apple people that new, MacBook Air
I have been told by the Apple people that new, MacBook Air needs its Word app to be installed by Microsoft - that Apple is unable to do it for me. I had and active Word Document App on my still active… read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
I've been trying to activate a Microsoft Office (Home and
I've been trying to activate a Microsoft Office (Home and Student 2016, purchased last Saturday) on my new MacBook Pro for almost two hours. I went through the process of setting up a Microsoft accoun… read more
Nagarjun Acharya
Nagarjun Acharya
Tech Coach
BCA
117 satisfied customers
How do I check the authenticity of my installed Microsoft
How do I check the authenticity of my installed Microsoft office pro 2016. … read more
Cody
Cody
Computer Science
2,696 satisfied customers
I was given a computer by my aunt and it came with office
hi I was given a computer by my aunt and it came with office 365 on it, that expired and so I just bought it again. After going through the process clicking accept and start I have not been able to ac… read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
256 satisfied customers
I cannot get Microsoft Office to activate on my Mac. I've
I cannot get Microsoft Office to activate on my Mac. I've worked with 5 Microsoft techs already and they've managed nothing. 3 of them told me this is a known issue with Office for Mac and assured me … read more
bbao
bbao
IT Consultant
2,349 satisfied customers
I am trying to use a family account to use Office 365 i have
I am trying to use a family account to use Office 365 i have a microsoft account, but the family account has a different user id … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,454 satisfied customers
I bought a new macbook Pro. It's not allowing me to use Word
I bought a new macbook Pro. It's not allowing me to use Word -- says I have to activate it -- then says uninstall Microsoft Office and reinstall it. How do I reinstall it? … read more
Nagarjun Acharya
Nagarjun Acharya
Tech Coach
BCA
117 satisfied customers
I have a MacBook Pro with word on it I lost my hard drive
I have a MacBook Pro with word on it I lost my hard drive had it replaced and now it says to activate the word process again I just updated it yesterday along with PowerPoint outlook and several other… read more
bbao
bbao
IT Consultant
2,349 satisfied customers
I believe my microsoft subscription has expired and I cannot
I believe my microsoft subscription has expired and I cannot access/update or utilize my older files or outlook on my mac. I also am not sure how to restore my account or which one is best for me and … read more
Robert M.
Robert M.
Bachelor's Degree
3,579 satisfied customers
Yesterday my Microsoft Office 2010 Pro Plus said I need to
Yesterday my Microsoft Office 2010 Pro Plus said I need to change my Activation key. I bought it in March of 2017 and haven't had any trouble. My old activation key is 4CKKH-G9PJD-XQTV8-2TD6J-W88GP of… read more
Cody
Cody
Computer Science
2,696 satisfied customers
I have an active Microsoft word (office) account on my Mac
I have an active Microsoft word (office) account on my Mac computer. When I renewed it about a year ago I bought a program that could be on 3 computers. I am having difficulty to activate my account o… read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,180 satisfied customers
I purchased microsoft office 2016 for mac in July, but I
I purchased microsoft office 2016 for mac in July, but I don't have the product key. I think I may have received it in the mail at another home this past summer but I perhaps never entered it to fully… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I'm using a Mac and trying to open Microsoft Office 365 but
I'm using a Mac and trying to open Microsoft Office 365 but it stalls when I try to open my Microsoft Account. How can I update a forgotten PW on my account? What do I do next? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,010 satisfied customers
Am trying to activate Microsoft office after updating Word.
Am trying to activate Microsoft office after updating Word. It keeps saying that my Apple ID or password ***** ***** but I double checked and it is correct. I logged out, reset my password, restarted … read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

904 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

668 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

261 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

256 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

164 satisfied customers

Certified Expert with over 10 years experience.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x