Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I have purchased a MacBook Air and had data transferred from…

Customer Question
I have purchased a...

I have purchased a MacBook Air and had data transferred from my old Mac. I cannot open my Endnote library it is asking me for an application?? Ann

Technician's Assistant: Are you getting any error messages? Have you rearranged your file folders recently?

No

Technician's Assistant: What does your screen look like when you try to open OneNote?

It lists the files that are contained in the Endnote library

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

You haven't told me how I open these files??

Submitted: 8 months ago.Category: Microsoft Office
Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 1 minute by:
12/13/2017
Microsoft Office Technician: Jason Jones, Computer Technician replied 8 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Microsoft Office
Satisfied Customers: 19,440
Experience: Over 10 years work experience.
Verified

Hello,
I look forward to helping you today.

Do you recall which version of Endnote you used to create those documents?

I will be standing by, looking forward to your response.
Thank you,
Jason

Ask Your Own Microsoft Office Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a microsoft office technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask NewITZone Your Own Question
NewITZone
NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
90 Satisfied Customers
Experience: I have been using Office Pro for 10 years and implemented applications for business use.

NewITZone is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

842 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

653 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

219 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Related Microsoft Office Questions
I am trying to recover a temporary document. On an excel
Hello. I am trying to recover a temporary document. On an excel file, i was told it couldn't save the file but would save it as a temporary file with the title listed 05345D00. how do i find the tempo… read more
Kennen McCarthy
Kennen McCarthy
President
CET Electronic Technician
36 satisfied customers
I'm on an Apple MacBook Air. I purchased Microsoft Office
Hi I'm on an Apple MacBook Air. I purchased Microsoft Office some time ago and have used Word for all my word processing. Yesterday I got an alert from Apple that I had upgrades available. Clicked on … read more
John Castle
John Castle
BSC in Computing Network Management and Design
193 satisfied customers
Need help to activate--- Office 2016 for MacBook Air. Not
I can't even open powerpoint or word , et without d … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I cannot download and install microsoft word on my new
i cannot download and install microsoft word on my new computer. Also i am getting a remark that when i try to open a file that it has been damaged … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I can no longer use MS Word for Mac on my Sierra computer.
I can no longer use MS Word for Mac on my Sierra computer. All of my business documents are in this. Urgent situation. Please help … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
755 satisfied customers
I have been trying to install office 365 on my new computer.
I have been trying to install office 365 on my new computer. I bought office, changed my password ***** I could not remember it from my old computer. When I get to the last step where it asks for my p… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I moved to a new iMac and my licensed version of MS Office
I moved to a new iMac and my licensed version of MS Office 2011 no longer works. Its asking for a product key which I no longer have. Can you provide me one? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
How do I recover a word file which disappeared and has now
how do I recover a word file which disappeared and has now been replaced by a different document of the same name on my iMac? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Endnotes. My endnotes are placed at the end of the document,
Endnotes. My endnotes are placed at the end of the document, with the reference number beginning at 1 in each section (chapter). But when the endnotes were generated a the end of the doc, the number i… read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
77 satisfied customers
I saved over an important document on microsoft word. Im
I saved over an important document on microsoft word. Im using a macbook pro and Im trying to recover the document … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
I cannot open any of my word documents. It says I don't have
I cannot open any of my word documents. It says I don't have access privileges … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I got hold of a manuscript where every paragraph is written
I got hold of a manuscript where every paragraph is written in a style called "subtle emphasis. How can I transfer the text to a new document that takes on the qualities of my template, and not the qu… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Purchased. New Mac Air. Installed back up of old data.
Purchased. New Mac Air. Installed back up of old data. Bought new Office program.. Now I have old and new Excell on the one computer. How can I transfer all my figures to new Excel icon? … read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
219 satisfied customers
hi there can u help me recover a word doc pls i have been
hi there can u help me recover a word doc pls i have been working for 6 hours and lost all my work… read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
I have Microsoft Word for Mac 2011. Over the last year I have
I have Microsoft Word for Mac 2011. Over the last year I have created a very large number of entries in AutoText and AutoCorrect. This has been a huge timesaver for me. My questions are: 1. How do I b… read more
Dr. Dan
Dr. Dan
Doctoral Degree
572 satisfied customers
i have a big mac computer and bought microsoft office: mac
i have a big mac computer and bought microsoft office: mac 2011 family pac 3 users for it. I still have 2 more users available. We just purchased two macbook airs but they do not have disc drives on t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I am working on a Word document. I tried to save my work, but
I am working on a Word document. I tried to save my work, but I got a message saying that the disk is full. That cannot be true. I tried to save on a flashdrive and I got the same message. This had ha… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I want to filter the rows in a worksheet that contain the value
I want to filter the rows in a worksheet that contain the value "TR" in the column "Product Code". And together with that, I want to filter the rows that contain another product code, but the same fil… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x