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Microsoft Surface Download an update to Microsoft office and…

Customer Question
Microsoft Surface Download...

Microsoft Surface Download an update to Microsoft office and it is still running after three hours

Technician's Assistant: What application are you using?

Windows 10

Technician's Assistant: Have you installed any updates recently?

That is what was being installed

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

No thank you

Submitted: 8 months ago.Category: Microsoft Office
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Answered in 7 minutes by:
12/12/2017
Microsoft Office Technician: Isaac Franklin, Support Technician replied 8 months ago
Isaac Franklin
Isaac Franklin, Support Technician
Category: Microsoft Office
Satisfied Customers: 2,001
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your update. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

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Microsoft Office Technician: Isaac Franklin, Support Technician replied 8 months ago

What type of internet are you connected to and how strong is your signal?

Did you install this update from a download or was it part of the updates windows gave you automatically?

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